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Transformation Manager - Client and Frontline Services


Employer: DPV Health
Work Type/s: Contract, Full Time
Classification/s: Health Care & Allied Health, Project Management, Administration
Sector/s: Not For Profit (NFP)
Location: Melbourne

Job posted on: 17 May, 2019.
Applications close: 31 May, 2019.

  • Full Time, 12 Month Contract 

Your New Organisation

DPV Health is a leading healthcare services provider operating out of Melbourne’s northern growth corridor. Our professional staff deliver a wide variety of clinical, community health and wellbeing services.

At DPV Health we strive ourselves on being inclusive and celebrating the diversity of all people within our communities. We are passionate about helping to support people to lead happy healthy lives. We are dedicated to working with Aboriginal and Torres Strait Islander, disability, LGBTIQ, and newly arrived communities.

A little about the role

The role of the Transformation Manager – Client Services is to integrate and transform our frontline client services in line with the organisations growth and client needs.  

You will drive change to ensure the service responds to client and staff expectations and supports the integration of our legacy systems to build strong foundations for our vision.  Your day to day responsibilities will include:

  • Leading transformative change
  • Managing the logistics and workforce of a multi-site service  
  • Project Management
  • Liaising and consulting with program leaders across DPV Health  

About you

You will have substantial experience in a similar role within the service sector with evidence of successful change and project management and team development. You will also come with:

  • Degree qualifications in either Business, ICT, Customer Service or Health Administration desirable
  • Demonstrated knowledge of modern approaches to client service management and
  • Success managing large teams dispersed over many sites

About the perks

  • Salary Packaging – part of your wage is paid tax free each pay, saving thousands in tax each year!
  • Work-Life Balance – we understand that work-life balance is important and accommodate flexibility for team members wherever possible.
  • Health and Wellbeing – we promote health and wellbeing for our people, just like we would for the communities we serve. We provide flu vaccinations on site and free, confidential counselling services are available just to name a few.
  • Professional Development – with access to modern, digital eLearning you’ll have flexibility of course timing with access to shorter, more customized content. Accompanied by face to face training, your continual professional development is always top of our priority list.
  • DPV Day – We invest a whole day off site for all staff for an interactive, informative and engaging day of workshops, strategic plan presentations and lots more!

The fine print

  • Applications close 31 May 2019
  • Successful candidates will be required to undergo a National Policy Check, hold a valid WWCC and Disability Worker Exclusion Scheme Check
  • Full driver license and travel between sites required
  • You may be asked to either provide or register for a Medicare and MBS provider number and agree to donate the total amount from this work to DPV Health.

DPV Health is an equal opportunity employer and is committed to ensuring we have an inclusive, diverse and safe workplace for our staff and clients. To us diversity means people of any age, family situation, cultural and linguistic background, sexual orientation, gender identity, physical sex characteristics, ability or disability, health, life experience, socio-economic situation, faith, spirituality and Aboriginal and Torres Strait Islander background. We encourage all individuals to apply.

How to apply for this job

If this role sounds like you, we would love to hear from you. 

If you would like to considered for the role please forward your application including a cover letter and current  CV to recruitment@dpvhealth.org.au, using the subject line: Transformation Manager - Client and Frontline Services application via EthicalJobs

DPV Health is an equal opportunity employer and is committed to ensuring we have an inclusive, diverse and safe workplace for our staff and clients. To us diversity means people of any age, family situation, cultural and linguistic background, sexual orientation, gender identity, physical sex characteristics, ability or disability, health, life experience, socio-economic situation, faith, spirituality and Aboriginal and Torres Strait Islander background. We encourage all individuals to apply.

Applications close 31 May 2019.

Supporting materials  PD Transformation Manager.pdf