- Job posted on: 13th Sep 2019
- Applications close:
This is not your average Customer Service role. There are no scripts, no up-selling and no lead generation. We’ll develop and coach you to help those who require our services and prioritise those who need it the most. Our culture of development will provide you the opportunity to thrive and grow while helping Victorians.
The Information and Dispute Services Centre (IDSC) provides contact centre services across the Regulation group’s legislative remit, including information and advice related to:
We are a flexible workforce and are offering full time and part time positions. Applicants who are currently studying or seeking a return to the workforce are welcome to apply.
Please note the department embraces diversity amongst its staff and strongly encourages suitably qualified people from all cultural backgrounds to apply. The department likewise strongly encourages people with a disability who have relevant skills and experience to apply.
As an Enquiries Officer, you will:
Positions will initially be based in Melbourne but will transition to Ballarat by early 2020. A train pass will be provided to successful applicants who wish to commute from Ballarat to Melbourne by train until positions officially transition to Ballarat.
As our ideal candidate, you will have: