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Administration Coordinator

Employer: Carlton Neighbourhood Learning Centre
Work Type/s: Part Time
Classification/s: Administration, Education & Training
Sector/s: Not For Profit (NFP)
Location: Melbourne

Job posted on: 11 January, 2019.
Applications close: 23 January, 2019. (Expired)

Background Information

Carlton Neighbourhood Learning Centre (CNLC) is a Registered Training Organisation, (RTO), Learn Local and Neighbourhood House, delivering a range of courses and community development programs. Please see the website for the CNLC vision, organisational values, statement of purposes and other background information. For more information go to

Position Purpose

The position ensures that the administration, reception, student records and IT systems are systematically and regularly managed according to the strategic plan, policies and procedures of CNLC.

The Administration Coordinator oversees the regular collection, recording and reporting of RTO and other data in accordance with CNLC’s contractual obligations in conjunction with management staff.

The Administration Coordinator position has a key role in the organisation, to ensure that the daily activities at the centre run smoothly. The position is the first point of contact for enquiries and presents a welcoming and professional face for the organisation.

The Administration Coordinator will work as a vital member of the staff team, participating in the centre and program specific planning processes. Some tasks in this position description will be shared with the Student Records Administrator and Office volunteers. The Student Records Administrator is employed for a minimum of 15.2 hours per week to support this role on alternating days of the week.

Key Selection Criteria

Essential Skills and Knowledge

  • Experience working in an administrative role within RTO, using both student management systems - preferably VETtrak, and the SVTS reporting platform,
  • Proven administrative experience demonstrating, efficiency, flexibility, accuracy, high level attention to detail, and ability to adhere to documented procedures,
  • Proven experience and skill in supervising other staff and or volunteers,
  • Demonstrated ability to work professionally both independently and in a team, in a busy office environment, managing multiple tasks within timeframes,
  • Excellent communication skills, including complaints management,
  • Experience or willingness to work with diverse groups of people (culture, age, gender, ability),
  • Strong skills for IT hardware management and troubleshooting, and
  • Excellent computer skills in using Microsoft Office Suite (Word, Excel, Publisher, Outlook and Internet) and other software such as Mailchimp.

A full Position Description is attached below.

How to apply for this job

This job ad has now expired, and applications are no longer being accepted.