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Program Team Leader

Employer: Common Equity Housing Limited
Work Type/s: Contract, Full Time
Classification/s: Housing & Homelessness, Management, Project Management
Sector/s: Not For Profit (NFP)
Location: Melbourne

Job posted on: 12 September, 2019.
Applications close: 08 October, 2019.

  • 12 month fixed-term role
  • Not-For-profit, Housing Association with great salary packaging benefits
  • Richmond based, with flexible working conditions

About Us

Common Equity Housing Limited (CEHL) Common Equity Housing Limited (CEHL) is Victoria's largest Housing Association and both a provider and developer of affordable housing. CEHL proudly houses 5,000 people in 2,200 properties across Victoria, with an asset value in excess of $900 million.

CEHL partners with member cooperatives to deliver an effective and sustainable cooperative housing program underpinned by strong values. CEHL actively promotes the vital role co-operative models can play as part of the solution to Victoria's housing affordability crisis and making a difference in people's lives.

The Role

The Program Team Leader will supervise team members and oversee the effective day-to-day operation of program management and development activities, as well being as the first point of contact for Program advice in the organisation.

Key Responsibilities of the role include:

  • Managing the allocation of planned and responsive work to team members, ensuring service standards are met and supervising the performance of individual team members.
  • Monitoring the flow of sensitive issues through organisational processes to resolution, ensuring adherence to delegated authority in decision making and communicating directly with affected individuals where required.
  • Overseeing the consistent delivery of program management functions for the co-op housing program, and develop or improve related systems, processes, templates and tools where needed.
  • Collaboratively working across the organisation to achieve organisational outcomes, including identifying and co-ordinating inputs from other teams to project, policy and program development.
  • Provision of high quality and practical policy advice and recommendations on complex issues.
  • Contributing to the development and implementation of strategic Program projects.
  • Communication of program policies and projects in a way which is meaningful and useful to co-op members and other teams in the organisation.
  • Presenting at small to large workshops and meetings, to CEHL staff and co-operative members, including offsite and some after hours and/or on weekends

Key Selection Criteria

Qualifications or equivalent industry

  • Knowledge of community housing sector/ co-operative housing/ or member based organisations an advantage
  • Relevant degree and experience in a relevant role OR
  • Lesser qualification with substantial relevant experience.

Knowledge, skills and experience

Team leadership:

  • Proven work experience in team supervision, team building and performance management.
  • Able to lead a team in challenging environments with changing priorities, and demonstrate a resourceful, resilient and solution focussed approach.
  • High level of self-organisation to complete work plan activities in a timely way and an ability to promote this approach with team members.

Communication skills:

  • Excellent written and verbal communication skills.
  • Able to communicate complicated ideas in easy to understand ways with different audiences.
  • Able to consult, liaise, influence and build effective relationships with a diverse range of individuals and groups

Critical thinking and decision making:

  • Strong information gathering, analytical and problem solving skills.
  • Able to identify gaps in complex policy and propose changes or short and long term solutions, including policy development, implementation and advice.
  • Have good judgement, knowing when to escalate issues with the correct contacts or when to act within delegated authority.
  • Able to develop tools, templates, systems and processes.

Why Work For Us

  • Great FBT Salary Packaging Benefits
  • Amazing Culture
  • Generous Learning and Development policy
  • Flexible working environment
How to apply for this job

Please find the full Position Description and selection criteria on

To apply, email a covering letter with your resume and a statement addressing the key selection criteria (limited to two pages) to, using the subject line: Program Team Leader application via EthicalJobs.

Applications close on Tuesday 8th of October at 5pm, however applications will be reviewed upon receipt therefore if you are interested apply now.

Applications that do not address the key selection criteria will not be shortlisted.

All applicants must have the right to work in Australia and will be required to undertake a Police Check. CEHL is an Equal Opportunity employer and supports accessible working arrangements for all. People with a disability, Aboriginal and/or Torres Strait Island people, and people from culturally diverse backgrounds are encouraged to apply.

Supporting materials  CEHL Position Description - Program Team Leader .pdf