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Cancer Council Liaison - Cancer Information and Support - Orange

Cancer Council NSW
  • As the Cancer Council Liaison, bring your oncology and supportive care experience, and connect people affected by cancer with information, programs and services that improve their physical and emotional wellbeing
  • Your success will be measured on the increased participation in cancer support services among people affected by cancer in the Central West Cancer Centre.

Cancer Council NSW (CCNSW) is Australia’s leading cancer charity, uniting the community, providing support, investing in research and saving lives. Only Cancer Council combines local programs and community trust with national influence to help everyone make the biggest possible difference towards a cancer free future.

What’s involved?

The key purpose of this new role is to improve awareness of, and access to, cancer information and support services for people affected by cancer ensuring patients and carers have access to relevant supportive care information and services, in the right place, at the right time.

Reporting remotely to the Cancer Council Project Manager and supported on-site by the local Cancer Services Management and Allied Health Manager, the position is part of a new organisational strategic initiative, and will be based in the Central West Cancer Care Centre in Orange. You will be part of a wider team of health professionals based out of the centre.

This new 3 year contract, will value your ability to quickly immerse yourself within the Cancer Centre, and through a collaborative approach, improve referrals to support services for those affected by cancer.


Based in Orange, supporting both rural and locally based patients, key responsibilities will include:

  • Increase number (and appropriateness) of referrals to CCNSW and other community/NGO supportive care programs and services using the principles of patient and family centred care.
  • Help patients and families to navigate cancer information and support services either face-to-face, over the phone, or by email.
  • Build strong and effective relationships with oncology health professionals to establish CCNSW as a trusted, evidence-based organisation.
  • Keep oncology health professionals informed about supportive care programs and services, referral pathways, and patient outcomes
  • Implement communication strategies to raise the profile of CCNSW supportive care programs and services.
  • Work closely with other community cancer service providers to reduce duplication and refer patients to the most appropriate local and out of area supportive care programs and services.
  • Complete a local needs assessment identifying the opportunities to improve access to supportive care programs and services specific to Central West Cancer Care Centre patient pathways and demographics.

Are you who we are looking for?

The need to adapt and tailor is essential for success in this role. Your collaborative approach and understanding of the importance of relationships will be valued. Along with your drive to make a genuine difference in people’s lives, fundamental to your success will be:

  • Demonstrated understanding of the supportive care needs of people affected by cancer.
  • Sound understanding of the specific challenges of working with rural and remote communities
  • Demonstrated ability to engage and develop effective relationships with health professionals, community services, and non-government organisations.
  • Previous experience working in a clinical environment, preferably oncology.
  • Relevant tertiary qualifications in a healthcare field (for example nursing, allied health, health management)
  • Experience working with clients or community members who may be experiencing high levels of distress.
  • Strong communication skills including experience presenting to both professional and community audiences.
  • Experience implementing programs and/or services to improve health outcomes.
  • Demonstrated skills in improving systems and processes.
  • Experience using client management databases and computer literacy in Microsoft Office suite of programs – Outlook, Word, Excel, and PowerPoint.

This role is primarily based at the Central West Cancer Care Centre (Orange), however flexibility to work and participate in training and meetings at Cancer Council NSW Woolloomooloo office is required.

How to apply

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