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Volunteer Coordinator (paid position)

Employer: Banksia Palliative Care Service
Work Type/s: Part Time
Classification/s: Care & Support Work, Volunteer Management
Sector/s: Not For Profit (NFP)
Location: Melbourne

Job posted on: 04 February, 2019.
Applications close: 18 February, 2019. (Expired)

  • Part Time

Banksia Palliative Care Service provides community-based, multidisciplinary palliative care services in the North-East Melbourne LGAs of Banyule, Nillumbik and Whittlesea. The office is located in Heidelberg.  

We are seeking a dynamic, resourceful, courageous and energetic Volunteer Coordinator to join our engaged and passionate team in a part-time capacity (21hrs over 3 days/week).

As our Volunteer Coordinator, you will:

  • Engage people! You will develop strong relationships with the entire Banksia team;
  • Have a strong understanding of the principles of palliative care;
  • Nurture and engage our existing, very special and valued Volunteers;
  • Coordinate and oversee the Volunteer Program including promotion, recruitment, selection and training of volunteers;
  • Provide regular support, management, supervision and education to our Volunteers, as well as conduct annual reviews with a focus on determining development opportunities;
  • Develop and distribute a quarterly Volunteer newsletter;
  • Develop external relationships with relevant stakeholders and partners to identify opportunities to support and extend the volunteer program;
  • Participate in any social media and general promotion related to the Volunteer Program;
  • Assist in monitoring and contributing to organisational policies, specifically related to the Volunteer Program, and
  • Enjoy your work with great people!

This is a fast-paced role that is suited to a person who is an excellent communicator (written and verbal), rises to the challenges of an ever-changing environment, can identify and appreciate differences in people, and strives to achieve productive outcomes every day.

Selection criteria:

  • Qualifications, skills and experience relevant to the coordination of volunteers in a community based  environment;
  • Understanding of a palliative care environment and patient and carer needs that can be supported by volunteer;
  • Strong organisational and leadership skills, including demonstrated ability to positively and thoughtfully motivate people;
  • Ability to manage competing demands;  
  • Excellent verbal and written communication skills;
  • Experience in creating and maintaining schedules, accurate records (including databases and electronic files), and monitoring work flows;
  • Demonstrated experience in Microsoft Office – Excel, Word, PowerPoint and Outlook;
  • Exceptional presentation and customer service skills;
  • Commitment to work with all clients including marginalised people in the community, and
  • Capacity to work flexible hours as requested and required.


  • A current drivers licence is essential for this position.
  • A working with children's check and a national police check is required prior to appointment for this position.

Our team enjoy benefits including:

  • A very friendly working environment;
  • Generous salary packaging options;
  • Professional development opportunities;
  • Management who prioritise team wellness.
How to apply for this job

This job ad has now expired, and applications are no longer being accepted.