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Team Leader - Migration Support Program

Australian Red Cross
  • Full time position
  • Ongoing role
  • Based in Adelaide, SA

Who are we

Australian Red Cross is part of the world’s largest humanitarian organisation. Our aim is to improve the lives of the most vulnerable people in Australia and across our region.

About the role

This position will provide operational leadership for the South Australian Migration Support Team to meet the emerging and changing needs of new migrants, asylum seekers and refugees in South Australia. The position will lead a team of caseworkers focused on providing strengths-based case management, information and referral services to our client. The Team Leader will oversee the ongoing continuous improvement of our case management program and build on our collaborative stakeholder relationships to ensure clients have access to the required support services to meet their day to day needs.

They will, through a collaborative approach with the Senior Manager, build sector, community, government and business understanding of the key issue new migrants face in integrating into our communities. The role will also form part of South Australia’s Leadership Coalition team delivering on the strategic priorities of Red Cross in South Australia and support embedding the migration support program as an integrated approach across SA Red Cross.

What you will bring

  • Demonstrated experience in developing partnerships across community, business and government sectors and creating opportunities for revenue generation and client support.
  • Demonstrated cultural competence and the ability to work with and lead teams of people from diverse backgrounds.
  • Excellent understanding of issues affecting people impacted by migration, their vulnerabilities, needs and strengths, and knowledge of the asylum seeker and settlement sectors.
  • Knowledge of relevant legislative, policies and frameworks and proven ability to manage risks.
  • Demonstrated experience in supervising client and operational service delivery.


Be part of one of the largest humanitarian organisations and know that the work that you do will help improve outcomes for vulnerable people. Red Cross offers generous salary packaging benefits and flexible working arrangements.

For further enquiries please see position description below or contact Jai O'Toole on 0881004687

Position Description:Download File PD - Team Leader - Migration SA - June 2019.pdf

How to apply

This job ad has now expired, and applications are no longer being accepted.

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