Document Actions

Case Manager - Townsville


Employer: Australian Red Cross
Work Type/s: Contract, Full Time
Classification/s: Housing & Homelessness, Social Work
Sector/s: Not For Profit (NFP)
Location: Regional QLD

Job posted on: 08 January, 2019.
Applications close: 16 January, 2019. (Expired)

  • Full time position
  • Maximum term role until June 2023
  • Based in Townsville

Who we are

Australian Red Cross is part of the world’s largest humanitarian organisation. Our aim is to improve the lives of the most vulnerable people in Australia and across our region.

About the Role

The role will provide relationship based intensive case work and will conduct assertive outreach to support people sleeping rough or experiencing chronic homelessness in the Townsville area to move into stable long term housing.

Support is provided within a holistic framework and is responsive to clients individual needs and circumstances including assertive outreach, case work, life skills based activities/groups and linking clients with ongoing support services.

The role will provide intensive case coordination to assist clients to improve wellbeing, to move from sleeping rough or chronic homelessness to access and maintain stable housing and link clients with other ongoing supports as appropriate in the community.

What you will bring

  • Significant experience working with individuals and/or families with complex needs, in a community services’ organisation or similar setting
  • Demonstrate knowledge of evidence based case management strategies and principles with proven experience in delivering case management services to people ‘at risk’ of and/or experiencing vulnerabilities
  • Ability to minimise the risk which arises from crisis situations and exercise professional judgement based on ethical and legislative requirements
  • Demonstrated experience in establishing strong and effective partnerships with community groups, service providers and other key stakeholders to develop responses to community issues and build on community strengths and resources

The benefits

Work for an organisation that makes a difference in the lives of people and communities during times of vulnerability. Excellent salary packaging options are available to increase your take home pay.

For more information please see the position description: Download FileCase Manager STH FINAL 270718.pdf.

How to apply for this job

This job ad has now expired, and applications are no longer being accepted.