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Support Worker - Family - Toowoomba


Employer: Anglicare Southern Queensland
Work Type/s: Part Time
Classification/s: Care & Support Work, Family Services, Mental Health & Counselling
Sector/s: Not For Profit (NFP)
Location: Regional QLD

Job posted on: 11 January, 2019.
Applications close: 26 January, 2019.

  • Manage multiple and unique cases with various support requirements
  • Educate and support individuals and families to improve wellbeing
  • Work collaboratively with external services to achieve best outcomes

About the Position

Anglicare SQ supports all kinds of people who may be impacted by mental health and wellbeing challenges, from new parents, children transitioning through school, people planning retirement and everything in between. We are here to provide the support needed at home or out in the community, for people to live the life they want. We are looking for experienced Support Workers - Family to join our team based in Toowoomba, delivering a diverse range of supports working part time hours. Our successful candidate will be flexible, willing to work outside of standard business hours and travel throughout the Southern Queensland region (including Brisbane) as required.

The role will provide therapeutic assistance to individuals, families and groups with social, emotional and financial difficulties to improve positive wellbeing by educating and supporting them and working towards enhancing their community connectedness. The Support Worker - Family will ensure the best interest of the individual client is central at all times and that they are referred through to the most appropriate internal or external service.

About You

Offering experience in the Community, Mental Health, Social Services or Child, Youth and Family sectors, and dedication to client-centered frameworks, our successful candidate will be confident with:

  • Therapeutic assistance to children, parents and families who are dealing with social, emotional and financial difficulties
  • Offering group work, education and support to improve wellbeing and community connectedness
  • Initial assessments, ongoing support and referral to relevant service providers
  • Providing information and assistance to families to receive the best supports to suit their individual needs.
  • Regular travel throughout the region, which will include in-home sessions along with community and school events. There may be some evening/weekend work required

Your key skills and abilities will include:

  • Exceptional communication in both written and verbal format; the ability to interact effectively with a variety of ages, cultures and backgrounds
  • Ability to apply sensitivity, cultural awareness and an open-minded approach to personal matters
  • Organisation and time management skills are essential in this fast-paced, diverse role. You will be experienced at working to deadlines.
  • Experience in managing conflict and stressful situations in a professional and effective manner
  • Commitment to human rights and social justice

Specific requirements and qualifications are:

  • Certificate IV or Diploma in Child, Youth and Family Intervention, Community Services or similar field
  • A current National Police Certificate
  • Queensland Driver Licence and your own, reliable vehicle
  • Current Blue Card (Working with Children)
  • The flexibility and willingness to travel throughout Southern Queensland as required

What We Offer

Anglicare is committed to building a highly skilled workforce, assisted by a dedicated management team. We support our staff with learning and development initiatives, an employee benefits program and progressive human resources management strategies, and are recognised as a leading employer in the non-profit sector. You will also enjoy:

  • A chance to support children and parents, and make a difference within your local community
  • The opportunity to work with a group of friendly and dynamic professionals within an innovative space and growing industry
  • Ongoing training and career planning, development opportunities and long term employment
  • The ability to increase your take home pay with salary packaging options
How to apply for this job

Show Your Interest

Apply now and be rewarded with a position that directly and positively influences the quality of life for our clients; working with an organisation that values your professional contribution and personal well-being. Anglicare is committed to building an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, those from cultural and linguistically diverse backgrounds, LGBTIQ+ communities, people with disabilities and people with a lived experience of mental health issues. We promote a child-safe environment and are committed to providing on-going care and protection.

Click here to apply.

JOB NUMBER S3778

For further information please contact

Casey Thorpe on 07 3028 4600

Applications close Friday 25th January 2019.

Shortlisted applicants will be asked to complete a Pre-Employment Assessment that requires disclosure of pre-existing injuries, illnesses or conditions that could reasonably be aggravated by performing the duties of this position.