About Us:

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

Our well established, highly motivated, Fundraising team is growing and looking to expand our offerings by taking the current model to the next level. As such, we are setting up a brand new function to develop product for our supporter base. Reporting directly to the Head of Fundraising we seek to appoint a permanent, full time, GM Product Development to be based out of our Blackburn, Melbourne office with hybrid working arrangements. Reporting into this position will be 2 direct reports specialising in product development.

If you believe in good, enjoy building things from scratch and would like to leave a legacy in this well established organisation this is the perfect role for you. We are looking for an innovator who has extensive product development / product management experience in large scale organisations. We need a true collaborator who is able to influence and have a positive impact on existing stakeholders.

About The Role:

• Build and implement product strategy and framework for the Fundraising department
• Deliver fundraising products and compelling propositions that meet supporter needs and achieve revenue growth in line with strategy and goals
• Establish product development capability, processes and metrics to develop and launch new products as well as management of the existing product portfolio
• Develop key relationships with stakeholders across The Salvation Army (TSA) to ensure product integration into teams and build new ways of working

ABout You:

• Demonstrated experience in building product based on customer needs
• Fundraising experience would be highly regarded however not essential
• Qualifications in Marketing, Business or related field with a product development focus
• Values aligned to the mission and vision of TSA
• High level of digital expertise and ability to understand motivations of our supporters
• Innovative, solutions focused, creative thinker
• Motivated and results driven
• Experienced in building culture, trust, engagement, and collaboration
• Strong analytical and problem solving skills

As a registered NFP we offer our eligible employees real and meaningful benefits such as:

• NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)
• Health, fitness, financial, retail and lifestyle discounts and benefits
• Flexible / Hybrid working conditions including WFH
• Paid parental leave - 12 weeks
• Up to 8 weeks leave per year through our purchase leave scheme
• Up to 5 days paid leave per year to ‘volunteer’ in a TSA program or activity
• Employee Assistance Program - Independent confidential counselling service
• An inclusive culture of dedicated, passionate, and professional team members
• Positively supporting and impacting the lives of others through your career contribution

If you're excited by this unique opportunity, the above sounds like you, and you have a heart for working for an organisation that truly does transform lives, we would love to speak to you. We are looking for compassionate people who share our mission and values. If you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role.

For further information including a PD or a confidential discussion please contact Natasha Stojanov on 0456 603 828 or via email [email protected] using the subject line: General Manager - Product Development enquiry via EthicalJobs.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.

We are committed to providing a safe environment for our people. Please note that The Salvation Army has a mandatory vaccination procedure in selected functions. You may be required to provide evidence of Vaccination depending on the role you are applying for.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.