Relationships Australia Queensland (RAQ) is a leading provider of relationship and family support services. We believe healthy relationships are essential for the well-being of children, families and communities. We are committed to offering the best possible counselling, mediation, education and support services, and are committed to social justice and inclusion. Find out more about our values, benefits and employee experience by watching the video below. 

About the Role

We are currently seeking applications for the permanent full time (37.5 hours per week) role of Family Dispute Resolution Practitioner (FDRP) located at our Townsville venue.

The purpose of this role is to provide high quality family dispute resolution and conciliation services to assist families to develop and implement parenting plans and property agreements when they are separating, have separated or divorced.

The major responsibilities of this position include:

• Applying theoretical models of conflict resolution, specifically family dispute resolution, child development, and other relevant frameworks in the mediation process.
• Facilitating equitable participation of both parties in the mediation process and assisting clients to generate and negotiate options.
• Applying knowledge of issues specific to couples who may be separating or divorcing.
• Demonstrating a knowledge of theories regarding grief and power.
• Conducting client assessment and intake of client needs to make appointments, provide relevant information, make appropriate referrals and link to treatment plan.
• Maintaining confidentiality and duty of care, including identification of domestic and family violence.

Work days/hours will be negotiated with the successful applicant, however please note that the position holder will be required to work an evening shift (11am to 7:30pm) up to once a week, with some flexibility needed in order to meet business requirements.

About You

To be successful in this position, you will possess:

• Relevant undergraduate qualifications in the Social or Behavioural Sciences and/or Law.
• Current FDR Accreditation, or the ability to obtain and maintain FDR Accreditation and Vocational Graduate Diploma of Family Dispute Resolution.
• Demonstrated experience and theoretical knowledge of dispute resolution and mediation is also preferred.
• Ability to quickly build rapport, identify client needs, assess risks, and respond.

What We Can Offer You

The salary being offered is between $80,963.63 to $94,619.10 per annum, pro rata for part time, to be negotiated depending upon qualifications and experience, plus superannuation.

We also offer our employees as follows:

• Work-life balance.
• Additional annual leave over the Christmas period, annual leave loading and study leave.
• A supportive team environment and opportunity for professional development.
• Salary packaging options available of up to $15,900, which will significantly increase the value of take-home pay.
• Paid parental leave and additional benefits such as medical insurance discounts.

How to Apply

To apply, send us your resume and a cover letter outlining your demonstrated experience. Click 'Apply Now'.

We will be reviewing applications as they’re received, so we encourage you to submit your application if you are interested!

Please note this is a re-advertised role and candidates previously applied need not to apply.

HR - PD - Family Dispute Resolution Practitioner.