Are You Ready to Lead Change?

Court Network is on the lookout for a dynamic and passionate Program Manager to lead our DFV Information Desk Services across Queensland. If you're driven by a desire to make a real impact and want to be part of a team dedicated to supporting individuals through the justice system, this role is for you!

About Us:

Court Network is a leading organisation dedicated to providing a team of volunteers who offer non-legal support and assistance to individuals navigating the justice system. Our role is to empower and increase the confidence of court users in managing the requirements of the courts.

Why Work with Us?

Impact: Make a tangible difference in the lives of vulnerable individuals affected by domestic and family violence.

Leadership: Lead a team of dedicated staff and volunteers and drive the delivery of essential services.

Collaboration: Work alongside a supportive senior leadership team committed to driving positive change.

Position Overview:

Reporting directly to the Executive Director, the Program Manager will spearhead the delivery of Court Network's DFV Information Desk Services throughout Queensland. This pivotal role involves leading a team of Volunteer Coordinators across five magistrate court locations, while also managing services and a volunteer team within the Brisbane magistrate's court.

The position is 22.8 hrs (0.6 EFT) over 4 days per week. Details to be negotiated.

The position is classified under the Social, Community, Home Care and Disability Services Industry Award 2010. Starting salary is based at Level 6 and is a 2-year fixed term contract with potential to be permanent depending on future funding arrangements.

Key Responsibilities:

• Lead and drive the delivery of Court Network's DFV Information Desk Services across Queensland.
• Manage a team of Volunteer Coordinators and oversee their leadership of volunteer teams across 5 court locations.
• Take charge of directly managing services and a volunteer team within the Brisbane magistrate's court.
• Ensure the effective operation of services, including team leadership, volunteer management, and stakeholder relationships.
• Provide strategic direction and guidance to optimise program effectiveness and impact.

Qualifications and Experience:

• Relevant tertiary qualifications in areas such as social work, criminology, social science, or community development.
• A strong commitment to social justice and a deep understanding of systemic barriers faced by marginalised and vulnerable individuals.
• Demonstrated experience in staff management and team leadership, with a focus on best practices in volunteer management.
• Proven track record in operational service or program management.

What you’ll receive in exchange:

• Enjoy an extended holiday break with up to three extra days off during the festive season.
• Embrace a family-friendly approach to work with flexible arrangements that suit your lifestyle.
• Experience the best of both worlds with a hybrid work-from-home setup that offers flexibility and freedom.
• Take advantage of paid parental leave to support your family needs.
• Fuel your growth with ongoing training and development opportunities.
• Thrive in a vibrant and supportive work environment that values your well-being.
• Access our Employee Assistance Program (EAP) for personal and professional support.
• Boost your earnings with leave loading of 17.5%.
• Maximise your income with attractive not-for-profit salary packaging options, including pre-tax superannuation contributions and entertainment benefits.

How to Apply

Ready to take the next step in your career? If you are passionate about making a positive impact and possess the skills and experience to excel in this role, we encourage you to apply.

Join us in making a difference in the lives of those navigating the justice system! Please submit your resume and a cover letter outlining your suitability for the position.

Court Network is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest, however, only those selected for an interview will be contacted.

For more information, please contact Grant Robin, Queensland State Manager, on 0415 726 066 or [email protected] using the subject line: Program Manager - Court Network DFV Information Desk Services enquiry via EthicalJobs.