• $96,080 + super + not for profit salary packaging benefits
• Permanent Full Time Contract
• Location: Coffs Harbour NSW 2450
• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.

Your Opportunity

The Psychosocial Support Program (PSP) is a vital program in the community in partnership with the Healthy North Coast PHN supporting people living with mental illness.

Based in Coffs Harbour and additionally at Sawtell, you will be responsible for leading a team of 8 exceptional people who provide support to clients with severe and persistent mental health issues, assisting them to navigate and coordinate their recovery.

This role will hold its own caseload of clients and will provide supervision, guidance and support to the team as well as be responsible for auditing of case notes and ongoing reporting functions.

Your Key Responsibilities

• Provide expert advice to internal stakeholders on a range of complex and sensitive issues and assist others in the resolution of conflict.
• Conduct regular case-reviews and supervise staff to ensure effective review of client recovery plans and monitor service delivery and outcomes.
• Contribute to staff performance discussions when required including setting priorities and outcomes, planning, and organising work and monitoring workflows.
• Provide ongoing intensive person-centred holistic and strength-based support to clients.
• Assist clients to develop the capacity to self-manage and access required supports independently.
• Attend and participate in external meeting and case conference reviews as required by the Program Manager.

Requirements for Success

With a significant background Mental Health, you will be confident in your values-based leadership and inclusion processes.  Other requirements include:

• Relevant university degree or diploma with 3+ years skills and experience in leading diverse, multidisciplinary teams, or other appropriate qualifications or experience acceptable to Mission Australia to perform the role.
• Work with a strengths-based framework to facilitate client choice, safety, and responsibility.
• Personal development and self-awareness including mastery with own wellness and confidence in own resilience.
• Local knowledge and existing relationships with the community sector is desirable.
• A positive and person-centred, trauma informed and recovery orientated approach with a strong guiding belief about everyone's capacity to self-right and grow within and beyond their current circumstances.
• Ability to manage a range of tasks including those which fall outside of management to ensure others provide the support required for clients accessing the service.
• Must have Full driver licence with no restrictions.

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Our Culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you're skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email [email protected] or visit our Careers page for additional contact details.

Find out more about a career with Mission Australia.

Your Benefits

To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including:

• Rewarding work - every day you know you're making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support
• Volunteering opportunities
• Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.

How to Apply

To be considered for this opportunity, click 'Apply Now' and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications for this role are shortlisted as received and we are interviewing through the advertising period.

Apply quickly to be considered for this wide-ranging, diverse, and satisfying role.