• Permanent, full-time
• People-leadership opportunity
• $53.1888 per hour + super + NFP salary packaging
• Additional well-being leave available
• Based in St Kilda

Our Assertive Outreach Rough Sleepers Initiative (RSI) teams work across the Local Government areas of Yarra, Melbourne, Port Phillip, Stonnington, Dandenong & Frankston and are configured into 3 inter-connected teams in order to best provide responsive and persistent assertive street based outreach and mobile assessment, with the skills and expertise to respond to the housing, physical and mental health needs of the client group; while facilitating engagement and a culturally sensitive service response.

WHAT YOU'LL BE DOING

As Coordinator – RSI, you will have responsibility of supervising and leading a team of Assertive Outreach workers who provide assertive and persistent outreach to identify, engage, and work with clients to achieve sustainable housing & health outcomes.

You will reinforce an intentional approach to the provision of both reactive and proactive outreach, focusing especially on providing consistent crisis responses and planning with clients to address immediate accommodation and health needs, making plans with clients around their longer-term housing needs, and for the application of consistent assessment practises to inform referral to support and housing services for clients of the program.

YOU WILL BE:

• Providing effective leadership and coordination to the RSI teams, to ensure the delivery of consistent and high-quality programs and services across all relevant service areas.
• Providing supervision and performance development of staff in accordance with relevant Launch Housing policies and procedures.
• Ensure onboarding and induction of all new staff is completed in a compliant and timely manner.
• Ensuring a consistent and best-practice approach to initial and risk assessments, service planning, prioritisation & referral, and championing the use of the VI-SPDAT tool.

For more information, please refer to the position description.

WHAT WE'RE LOOKING FOR (KEY SELECTION CRITERIA):

• A current Victorian drivers license.
• Program or service coordination experience within the community and/or public sectors.
• Significant experience in the delivery of assertive street-based outreach to at-risk cohorts.
• Demonstrated understanding of the issues which those experiencing homelessness confront, and skills and aptitude in working for people who are marginalized and disenfranchised.
• Experience supporting staff who work with people with complex needs.
• Demonstrated ability to provide professional supervision that is supportive and promotes professional development and accountability.
• Demonstrated understanding of housing and homelessness policy, context and systems, including the Opening Doors Framework.
• Leadership qualities including a high degree of initiative, integrity and accountability.
• Demonstrated commitment to the values of Launch Housing and our mission to end homelessness.

WHAT WE OFFER YOU

Our permanent and fixed term employee benefits include:

• Contributing to useful and rewarding work and giving something back to the community.
• Wellbeing days, ceremonial leave, carers leave and study leave.
• Flexible working arrangements.
• Purchased leave.
• 17.5% leave loading.
• Gender neutral paid parental leave (after 12 months of service).
• Training and career growth opportunities across Launch Housing.
• A portion of your income can be tax-free by salary packaging your personal expenses.
• Additional tax-free salary packaging on dining and accommodation expenses.
• Positive, supportive and progressive work environment.

WHAT'S OUR MISSION, VALUES AND CULTURE

Our mission is to end homelessness. We aim to get people housed, keep them housed, and be an influential voice on ending homelessness. We are a secular, independent provider of choice for clients and we're striving to be the go-to organisation on homelessness for government, media, philanthropy, private donors and the community.

Our people are the backbone of our organisation and supporting their wellbeing and professional development is critical to our ability to help our clients and the community. We value lived experience and diversity in our staff, and actively work to ensure everyone is able to make their career with Launch Housing fulfilling.

Launch Housing is working to become more trauma informed and as a leading employer in the homelessness sector, it is important to let you know that you may hear stories of distress, hardship, trauma, or violence when working with us. We encourage you to reflect on how this may impact you when considering applying for the role. Sustaining the Health & Well-being of our staff is our priority. We provide high-quality training & supervision, Wellbeing Days, and access to Employee Assistance Program.

HOW TO APPLY

To apply for this opportunity, please click 'Apply Now'. Please submit a cover letter addressing the key selection criteria and your CV.

If you need additional information about this role, please contact Dave Lovelock on [email protected] using the subject line: Rough Sleepers Initiative Coordinator enquiry via EthicalJobs.

A position description is attached.

Launch Housing offers a wide range of career opportunities and employs a diverse range of talent. We strongly encourage Aboriginal and Torres Strait Islander persons to apply! We acknowledge, respect and celebrate Aboriginal cultures, languages, connections to Country and heritage, customs and practices. We're committed to support Aboriginal peoples to obtain genuine and fulfilling career with us!

Launch Housing is a dog-friendly organisation, which allows dog owners to bring them in some of our sites, please contact the relevant Hiring Manager if you have any questions or concerns prior to your interview.

If you require reasonable adjustments at any stage of the recruitment process, please let us know at [email protected] using the subject line: Rough Sleepers Initiative Coordinator enquiry via EthicalJobs.

Launch Housing is committed to being a child safe organisation and has zero tolerance to child abuse. Our hiring process involves rigorous screening of applicants. All of our people including students, contractors and volunteers must hold a valid Working with Children Check and satisfactory criminal history record check.

Launch Housing is an Equal Opportunity employer and supports accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as lesbian, gay, bisexual, transgender, gender diverse, intersex or queer. We acknowledge Lived Experience as a unique expertise and encourage people with a Lived Experience of Homelessness to apply. All applicants must have the right to work in Australia.