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Senior Carer Peer Support Worker - Access, ED

Eastern Health
  • Perm Part Time - 4 days per week, some weekend work may be required
  • Forest Hill & Box Hill hospital
  • Lived Experience Worker, Level 3 ($2,869 – 3,136 per fortnight -pro rata for part time)

Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services, including maternity, palliative care, mental health, drug and alcohol, residential care, community health and state-wide specialist services to people and communities that are diverse in culture, age, socio-economic status, population and healthcare needs.

About the role

The Access Mental Health Service incorporates Mental Health and Emergency Department Response services across Box Hill, Maroondah & Angliss Emergency Departments (ED), 24 hour phone triage service, Crisis Assessment and Treatment Teams (CATT), Mental Health and Police Response Teams (MHaP) across Box Hill and Maroondah areas & a state-wide Ambulance Victoria Teleprompt Service.

The Lived Experience Carer Support Worker in the Access Mental Health Service plays a vital role in providing support, guidance and empathy to families/carers of those seeking care.

Through the use of their lived experience a Lived Experience Carer Support Worker brings a unique perspective and understanding to their interactions with the families/carers and the Access team. This positon aims to enhance the quality of care and overall consumer experience by fostering a compassionate and person centred approach.

About you

To be successful in this role you will possess:

  • Lived experience as a carer of a person who has been a consumer of public mental health services
  • Demonstrated understanding and empathy of the broad impact of mental illness on consumers and carers/families and of the evidence base for inclusive, family sensitive and recovery oriented practice.
  • Experience in a mental health lived experience role
  • Understanding of the relevant legislation (including Mental Health Act) and frameworks for recovery oriented practice on working in mental health and with consumers, carers and families
  • Knowledge of the issues and complications arising for consumers experiencing co-occurring mental health and substance use problems and impact on family.
  • Demonstrated skills in providing support services to people with a serious mental illness within a demanding work environment.
    Sound understanding of Peer Workforce values relating to consumer rights, carer rights, self-help and recovery movements spanning mental health and/or addiction.
  • Understanding and appreciation of the principles of recovery, including social connectedness, holistic care provision and peer based examples of wellness
  • Ability to liaise, consult and work with a broad range of consumers, carers/families, health professionals, community agencies and organizations
  • Demonstrated ability to build and maintain networks and working relationships.
  • Ability to work within a multidisciplinary team.
  • Well-developed interpersonal, communication and negotiation skills.

Please refer to the attached position description for further details of the role.

Vaccination against infectious disease is a mandatory requirement of this role. An offer of employment is conditional on you providing evidence that you are currently vaccinated against COVID-19 with booster & Influenza, prior to commencing employment.

What we offer

Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here!

  • Diverse and engaging career opportunities
  • Friendly & supportive team
  • Flexible working hours
  • Salary packaging options
  • Career progression in our teaching hospitals

Next Steps

If you believe you have the ability to make a difference in this rewarding industry, apply today!

Please note:

  • All applications must be submitted online via E-Mercury, via the Apply Now link
  • All appointments are made subject to a satisfactory Fit2Work Check, where preferred candidates will be required to complete a Criminal History Check at the expense of Eastern Health.
  • You must have Australian work rights to apply for this position.
  • Recruitment agency applications will not be accepted.
  • Eastern Health is a child safe organisation, committed to promoting the wellbeing and cultural safety of Aboriginal children, children with disabilities and all children in their diversity.

Eastern Health is committed to creating a diverse and inclusive environment that welcomes and values all people. We recognise that diversity is essential in ensuring Eastern Health provides the best service to its consumers.

Aboriginal and Torres Strait Islander peoples, women, those from the LGBTIQ+ community, people living with disability and those from a culturally and linguistically diverse background, are strongly encouraged to apply.

Those seeking support in submitting an application are welcome to contact the hiring manager listed or feel free to contact the Talent Acquisition team, using the subject line: Senior Carer Peer Support Worker - Access, ED enquiry via EthicalJobs.

Values in Action: Respect for all | Safe always | Partnering in care | Learning and improving every day

Please note applications will be screened upon receipt and advertising may close prior to the closing date.

How to apply

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