About the Asylum Seeker Resource Centre

Founded in 2001, the Asylum Seeker Resource Centre (ASRC) is Australia’s largest human rights organisation providing support to people seeking asylum. We are an independent not-for-profit organisation whose programs support and empower people seeking asylum to maximise their own physical, mental and social well being. We champion the rights of people seeking asylum and mobilise a community of compassion to create lasting social and policy change.

We are a value-driven organisation that strives to be part of a change movement that supports people seeking asylum by providing critical services such as assistance with accommodation, food provisions, casework and legal services.

The ASRC movement is proudly supported by a community of committed volunteers and supporters who embrace the organisation’s vision that people seeking asylum can live safely, sustainably, independently and equally.

Our Values

The human rights of people seeking asylum and refugees are at the foundation of all we do and the workforce makes it happen, doing the work to bring the vision and purpose to life.

Our organisational values are:

• Welcoming
• Authentic
• Courageous
• Collaborative

About The Role

The Volunteer Coordinator oversees the coordination of volunteers and students across the Social Services, Client Engagement, and Housing and Aid Teams, along with related activities. Responsibilities include recruitment, training, and support for students and volunteers, ensuring adequate levels of both, and ensuring that daily teams understand their responsibilities and tasks. Additionally, this role fosters relationships between ASRC, Volunteering Victoria, and Educational Institutions to facilitate high-quality volunteer and student placements

About You

In addition to your extensive volunteer management experience, passion for program development and coordination, and and strong organisational skills, you will possess the following attributes, skills and experience:

• Proven experience in volunteer management including recruitment, training and supervision.
• Possess a relevant qualification Social Work, Welfare Work, Community Development or a related discipline.
• Proven experience in program coordination, including the establishment of systems and processes.
• Excellent interpersonal and communication skills, adept at communicating across all levels.
• Demonstrated ability to have a consultative approach to decision making, while also taking ownership of decision outcomes and implementation.
• Advanced skills and understanding of working with culturally diverse communities and commitment to inclusive cultural practices.
• Experience and knowledge on the impacts of trauma, homelessness, mental health, child protection and family violence.

Lived experience of seeking asylum in Australia is highly desirable. Knowledge of policy and issues impacting on people seeking asylum in Australia as well as previous experience working within a not-for-profit environment, would also be advantageous.

Employee Benefits

Joining the ASRC means being a part of the largest human rights organisation in Australia, supporting refugees and people seeking asylum. We recognise and appreciate our incredible staff for their contribution, dedication and passion to support and empower people seeking asylum by providing the following conditions above the relevant modern award:

• Flexible Working Arrangements, including the ability to work remotely
• Annual Leave Loading of 17.5%
• Additional discretionary leave provisions including:
  • Leave due to Cultural or Religiously Significant Events
  • Aboriginal or Torres Strait Islander Leave
  • Leave for Staff Seeking Asylum
  • Gender Affirmation Leave
• Free on-site car and bicycle parking
• Salary packaging (up to $15,900 per year tax free)
• Entertainment Packaging (up to $2,650 per year tax free)
• Discounts via HR systems provider at grocery and retail outlets

Position Description

Please find the Position Description here, or in the attachment below, to address the Selection Criteria.

Application Process

Only applications that include a CV and cover letter addressing the Selection Criteria, will be considered.

All offers of employment are subject to a satisfactory Criminal History Check, and provision of a valid Working with Children Check prior to commencement.