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Project Coordinator

Employer: Switchboard Victoria
Work Type/s: Contract, Part Time
Classification/s: Communications & Marketing, Community Development, GLBTI & Sexual Health, Multiculturalism & Diversity, Project Management
Sector/s: Not For Profit (NFP)
Location: Melbourne

Job posted on: 27 January, 2017.
Applications close: No Deadline – please apply as soon as possible

  • Reports to: General Manager
  • Hours: 8 hours per week (0.2 EFT)
  • Occasional work outside of normal business hours may be required. Overtime is paid as time in lieu.
  • Award: SCHCADS 2010 (Social and Community Services Employee Level 5)

The Organisation:

Switchboard is a community based not for profit organisation that provides a peer based teleweb counselling, information and referral service to the lesbian, gay, bisexual, transgender and intersex (LGBTI) communities of Victoria and Tasmania.

In 2013 Switchboard received funding from the Federal Government to provide a community visitor scheme to older LGBTI Victorians. This service is known as “Out and About”. It was initially funded for three years, with funding extended to 31 December 2017.

In October 2016 Switchboard secured funding to work towards improving harmony within the community for LGBTI people of diverse cultural and religious backgrounds. The Everyone Under the Rainbow project is funded by the Victorian Government for a period of 2 years.

The Position:

The Project Coordinator is responsible for the operational management of the Everyone Under the Rainbow Project.

Position Objectives:

The Project Coordinator will:

  • Ensure that the program meets all funded objectives on time and on budget;
  • Develop and maintain strong relationships with project partners, external organisations and agencies;
  • Provide secretariat support to the project steering committee;
  • Design and implement a consultation with LGBTI people from diverse cultural and religious backgrounds;
  • Work with project partners to disseminate emergent themes from the consultation including through project partner’s newsletters and LGBTI print, online and radio;
  • Within project parameters, design and implement activities to address key issues arising in the consultation;
  • Work with existing staff to recruit, induct and manage volunteers who identify as members of diverse cultural backgrounds;
  • Manage the project evaluation and contribute to reporting as required;
  • Contribute to the ongoing development and sustainability of the project outcomes.

Key Responsibilities and Specific Tasks:

In consultation with the General Manager ensure:

  • The Everyone Under the Rainbow Project is effectively promoted within multicultural communities;
  • The effective administration of the project including responding to telephone, email and written communications;
  • Ongoing budget management, in conjunction with the General Manager and Treasurer;
  • Compliance with funding and service agreement requirements;
  • Compliance with other funded grants as appropriate;
  • Compliance with legislative and statutory requirements;
  • Switchboard is represented at selected cultural forums and events;
  • Contribute to maintaining good relationships with funders and preparing funding reports as required;
  • A written monthly report and attendance at weekly one on one meetings with the General Manager;
  • Compliance with the Rules of Incorporation and the policies and procedures of Switchboard, including provision of a project summary report for the Annual Report and;
  • Any other duties as directed by the Committee of Management that are reasonable, in accordance with the organisation’s philosophies, are in line with health and safety requirements and are necessary for the general operation of Switchboard.

Selection Criteria:


  • Experience in project management and/or community development;
  • Good time management skills;
  • Well developed communication skills, both written and oral;
  • Experience in conflict resolution;
  • Competency in office software including Word and Excel;
  • Ability to work co-operatively in a team environment;
  • Ability to manage volunteers;
  • Ability to set goals and objectives and evaluate outcomes;
  • An understanding of the issues faced by members of the lesbian, gay, bisexual, transgender and intersex (LGBTI) community who identify as members of a diverse range of cultural or religious backgrounds;
  • Ability to work independently and demonstrate initiative;
  • Must be able to work flexible hours if and when required and;
  • Must hold a current driver’s licence and be able to travel both in Victoria and interstate, including overnight stays.


  • Experience in the multicultural sector and;
  • Experience in promotion or marketing including social media.


This position is available until 30 June 2018, with a minimum of 8 hours employment per week (0.2 EFT). Days worked will be as agreed. Additional hours will be negotiated on an as-needed basis.

Salary is negotiable, with salary packaging available. Ongoing employment is subject to the completion of a three month probationary period including a successful performance appraisal conducted by the General Manager.

How to apply for this job

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