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Opportunity Pathways Program Manager

Employer: Settlement Services International
Work Type/s: Full Time
Classification/s: Project Management, HR & Employment Services, Management, Multiculturalism & Diversity
Sector/s: Not For Profit (NFP)
Location: Sydney

Job posted on: 19 March, 2019.
Applications close: 18 April, 2019. (Expired)

  • Based at Parramatta
  • Fortnightly Accrued Day Off (ADO)
  • Salary packaging options!

About Us

Settlement Services International (SSI) is a leading community-based not-for-profit organisation providing a range of services in the areas of refugee settlement, asylum seeker assistance, housing, multicultural foster care, disability support and employment services in NSW. Our vision is to achieve a society that values the diversity of its people and actively provides support to ensure meaningful social and economic participation and to assist individuals and families reach their potential.

About the Program

SSI Employment and Enterprises provides recruitment services, pre-employment planning and training, and work experience opportunities to help people establish suitable career pathways. Meaningful employment is an important component to a stable, secure and independent future. SSI works with long-term unemployed, newly arrived refugees, people seeking asylum, migrants, young people and people with disability to achieve this.

Your Contribution

The purpose of this role is to develop and implement the Opportunity Pathways Program (OPP) to support high quality, customer-centred services, viability, sustainability and expansion. Manage the day to day operations of the program in line with SSI's values, policies and procedures. Supervise staff and stakeholders. Provide monitoring and review of the program, in line with contractual obligations.

Your main duties would include:

  • Provide strategic advice and planning to support the sustainability and expansion of the Opportunity Pathways program in key identified areas
  • Lead a multi-disciplinary team comprising Opportunity Pathways staff, volunteers, resource teams, stakeholders and partners to meet agreed outcomes of the Opportunity Pathways program
  • Develop a program framework, including systems, policies and procedures to manage the capability, sustainability and expansion of the OPP program
  • Provide ongoing monitoring and review of the Opportunity Pathways program to inform the FaCS NSW evaluation process and other assessment measures as required, and ensure appropriate statistical data is collected
  • Ensure the Opportunity Pathways program meets program outcomes, as agreed with clients, business partners and key stakeholders.
  • Scope opportunities for new partnerships and collaborate with existing internal and external partners to strengthen and maintain key client resource relationships.

Selection Criteria - About you

You will be tertiary qualified in in community services, social work or business. Demonstrated leadership, strategic thinking and people management capabilities will be highly essential for this role along with experience in employment and project or program management.

You will be committed towards a collaborative approach when working with people from diverse cultural backgrounds to ensure cultural consideration of the needs of people and families from refugee and humanitarian background in service delivery.

Expertise in managing outcomes-based programs within employment services and experience managing programs with a strong focus on supporting disadvantaged clientele overcome vocational and non-vocational barriers would be desirable.

What We Offer

We offer the opportunity to engage in meaningful work that makes a real difference to the lives of our clients, their families, carers, and communities. We have a fantastic benefits package that promotes work/life balance; something we are very passionate about! This includes a fortnightly Accrued Day Off (ADO) for full time staff, flexible working arrangements and generous salary packaging options so you can increase your take home pay.

SSI is passionate about social justice and diversity and is committed to being an EEO employer. We embrace diversity in our workforce and encourage applications from people who identify as Aboriginal and Aboriginal people with lived experience of disability. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment.

For more information about SSI, please go to

How to apply for this job

This job ad has now expired, and applications are no longer being accepted.