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Project Manager - Client Surveys

Employer: Federation of Community Legal Centres Victoria
Work Type/s: Part Time
Classification/s: Legal & Human Rights, Management, Project Management
Sector/s: Not For Profit (NFP)
Location: Melbourne

Job posted on: 08 March, 2018.
Applications close: No Deadline – please apply as soon as possible

Are you an exceptional communicator who can build effective relationships with a variety of stakeholders?

Are you an experienced project manager who can work to tight deadlines?

Are you an excellent facilitator and negotiator?

The Federation is undertaking to administer a community legal centre (CLC) sector wide survey of CLC clients. This is the first time such a survey will be administered in Victoria, and is an excellent opportunity for the CLC sector to implement an important new client feedback mechanism. This survey will result in a State-wide benchmark report of client satisfaction and experience that will provide important insights that only a client’s perspective can deliver.

Due to the tight timeframe of this project, it is imperative that the ideal candidate has strong interpersonal skills and is an excellent project manager, to quickly develop relationships with all stakeholders while ensuring all key stages of the project are being met on time and within budget.

The successful candidate will have

  • Strong interpersonal, relationship building and networking skills including ability to communicate sensitively and build effective relationships
  • Demonstrated project management experience and skills, including the ability to plan, prioritise and meet all project outcomes
  • Demonstrated high level facilitation and negotiation skills
  • Excellent time management skills including ability to meet deadlines and manage constant changing priorities in a very fast paced environment
  • Advanced computer skills including proficiency in the use of MS Office packages and databases
  • Excellent written and verbal communication skills
  • Demonstrated flexibility and ability to work independently
  • High level attention to detail

Please see the attached position description for more details.

How to apply for this job

To apply for this position, please email your resume and cover letter outlining your suitability for the role to, using the subject line: Project Manager - Client Surveys application via EthicalJobs.

Any queries about this role may be directed to Joady Bye, Office Coordinator via phone on 9652 1501 or email at

There is no application close date. Please apply as soon as possible and applications will be reviewed as they are received. 

Supporting materials  Project Manager - Client Surveys PD March 2018 PD.pdf