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Team Leader - Client Services

Employer: Dementia Australia
Work Type/s: Contract, Part Time
Classification/s: Aged Care & Seniors’ Rights, Health Care & Allied Health, Management, Mental Health & Counselling, Social Work
Sector/s: Not For Profit (NFP)
Location: Sydney

Job posted on: 17 January, 2019.
Applications close: 30 January, 2019. (Expired)

  • Progressive Peak body for Dementia
  • Attractive salary packaging options
  • Part time fixed term role until 30 June 2019 with a strong possibility of extension

Dementia Australia is the new voice of Alzheimer’s Australia, and the peak body representing the interests of people with dementia, their families and carers.

We are currently seeking an experienced Team Leader to manage, guide and mentor the members of the Client Services team to ensure a coordinated and consistent approach to service delivery across relevant locations. You will provide support and leadership to a passionate team of counsellors who provide a range of high quality services, information and support to our consumers living with dementia. This part time 0.8 EFT opportunity is based in North Ryde, NSW.

You will be responsible for:

  • Providing program leadership of services to people impacted by dementia.
  • Ensuring sensitive, responsive program development, implementation and evaluation.
  • The provision of high quality, open and flexible counselling, information and support to consumers.
  • Managing individual staff and providing a proactive supervision model that identifies quality issues, provides feedback and coaching and identifies professional development opportunities.
  • Ensuring reporting arrangements are adhered to and that all services plans are implemented.

Key Selection Criteria

  1. Extensive counselling experience including crisis intervention, grief and loss, risk assessment, psychosocial assessment.
  2. Membership of an appropriate professional organisation such as PACFA, APA or AASW.
  3. Experience in team management including mentoring, clinical supervision and developing people in a positive inclusive manner.
  4. Extensive experience working with people with dementia as well as carers and families and an understanding of relevant Service Systems, including My Aged Care and the National Disability Insurance Scheme.
  5. Experience liaising with community organisations and other key stakeholders to collaborate on the clients’ needs.
  6. A high level or verbal and written communication skills and interpersonal skills.

In return, you will be offered a flexible and supportive work environment as well as a number of attractive staff benefits.

For role enquiries, please contact Lyndell Huskins on 02 8875 4615.

How to apply for this job

This job ad has now expired, and applications are no longer being accepted.