Document Actions

Client Service Officer - Tenancy


Employer: Wentworth Community Housing
Work Type/s: Full Time
Classification/s: Housing & Homelessness
Sector/s: Not For Profit (NFP)
Location: Sydney

Job posted on: 31 October, 2018.
Applications close: 12 November, 2018. (Expired)

  • Permanent full time role
  • Ideal Penrith location, close to transport hubs, shopping centre and ample parking
  • Great working hours!
  • Reap the benefits of salary packaging
  • Join a supportive and collaborative team
  • Work in the community sector in a reputable and growing Tier 1 Community Housing Provider

Wentworth Community Housing Limited is seeking applications from experienced and passionate housing services professionals for the role of Client Service Officer Tenancy in Wentworth’s Housing Services team. If you're looking to make a difference to people's lives in the local community, then keep reading and hit 'Apply!'

The opportunity is a full time permanent role commencing immediately for the right candidate. This role is classified as a Grade 4 under the Social, Community, Home Care and Disability Services Industry Award, which attracts a gross salary of $72,875 per annum (base + super). As Wentworth is a not-for-profit organisation, salary packaging is available.

This role will be based in Wentworth's Penrith office, but may require travel between Wentworth’s Penrith, Windsor and Katoomba offices, client sites, and other locations as required from time to time.

About Us

Wentworth is an innovative, reputable, and established Tier 1 community housing provider based in outer Western Sydney, providing affordable rental housing and other housing assistance to eligible people who are on very low to moderate incomes and who are most in need. Wentworth has offices in Penrith, Windsor and Katoomba and manages in excess of 2,200 properties, with the main clusters in the Penrith, Hawkesbury, Blue Mountains and Blacktown LGAs.

About the Role

The position is responsible for the performance of a full range of tenancy management functions to assist clients achieve long-term sustainable tenancies with Wentworth.

As the CSO Tenancy, your duties may include (but are not limited to):

  • Conducting sign ups of tenancies, explaining the conditions of the tenancy in accordance with Wentworth’s policies and the Residential Tenancies Act
  • Liaising with Real Estate Agents and/or landlords in relation to proposed market rent increases and administer market rent increases for leasehold tenants
  • Representing Wentworth at the NSW Civil and Administrative Tribunal (NCAT) where required
  • Addressing issues relating to breaches of tenancy agreements to achieve resolution
  • Maintaining working relationships with other community support/service providers and refer tenants to other services where appropriate
  • Managing all tenancy matters for a property portfolio

Please read a copy of the Position Description to learn the full details of this role.

The successful applicant will require a current Drivers Licence, and a Police Check less than six (6) months old.

How to apply for this job

This job ad has now expired, and applications are no longer being accepted.