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Volunteer Development Officer

Employer: Victims of Crime NT
Work Type/s: Part Time
Classification/s: Volunteer Management
Sector/s: Not For Profit (NFP)
Location: Darwin

Job posted on: 03 July, 2019.
Applications close: 19 July, 2019. (Expired)

  • Remuneration: The provisions of the Social, Community, Home Care and Disability Services Industry Award 2010 – Level 5 apply. Salary sacrifice is available
  • Type of Position: Part time 18 hours per week
  • Purpose of the Role: The Volunteer Development Officer is responsible for the overall volunteer involvement and coordination at VoCNT.

Organisational Context:

Victims of Crime NT Inc. (VoCNT) is a community organisation, established in 1995 to support victims across the Northern Territory who are affected by crime. Our aim is to assist people to recover, restore and rebuild their lives through the provision of a range of support services that offer both emotional and practical support. VoCNT also advocates for victims through community education and by ensuring public and government awareness of the needs of victims of crime.

Victims of Crime NT operates in accordance with its Mission Statement, Policy and Operating Principles. All staff and volunteers adhere to Privacy and Confidentiality requirements, a Code of Conduct and actively participate in organisational planning and development.

The Volunteer Development Officer reports to the CEO of VoCNT. The position is based at our Darwin Office, Level 2, 71 Smith St. Organizational vehicles are available during business hours. Occasional use of own car may be required and will be reimbursed as per the award. The organisation offers a supportive team environment and is committed to flexible workplace practices.

Key Responsibilities:

  • Work collaboratively with Program Managers and other relevant staff to ensure volunteer involvement across program areas
  • Coordinate volunteer recruitment, initial training, and regular skills development opportunities
  • Align VoCNT volunteer practices with National Volunteering Standards


  • Liaise with staff to ensure volunteer roles are clear and workable
  • Recruit volunteers, conduct skills assessment and match volunteers to tasks appropriately
  • Provide orientation, ongoing training, skills workshops and events that promote peer and organisational connection.
  • Provide direct supervision to volunteers from time to time, at all times working with other staff to ensure a well-supported, productive and engaged team
  • Develop and implement a self-paced learning package for volunteers
  • Work with the Policy Sub Committee to develop Policy and Procedure related to volunteering that is in accord with National Volunteering Standards
  • Conduct evaluation of volunteer participation via various methods
  • Ensure there are adequate resources for volunteers within their roles
  • Ensure regular connection is maintained with each volunteer and find creative ways to celebrate individual and team achievements periodically
  • Assess suitability for volunteer roles and provide referral options where necessary
  • Maintain a volunteer record system and files
  • Provide reports on volunteer numbers, activity, progress and satisfaction as required.
  • Build relationships with other volunteer organisations and key stakeholders

Key Selection Criteria:

  • Ability to plan and organise work to achieve objectives
  • Demonstrated commitment to working collaboratively to ensure an integrated volunteer program.
  • Demonstrated experience in the successful coordination, development and support of volunteers
  • Highly developed communication and interpersonal skills
  • Ability to be creative in training design and presentation
  • Proficiency in computer use and the Microsoft office suite of programs

Qualifications and experience:

  • 2 or more years’ experience working in volunteer coordination
  • Experience in group facilitation and adult learning
  • Relevant training and/or qualifications would be an advantage.

Other Requirements:

  • Drivers license
  • Ochre card and Police Check
How to apply for this job

This job ad has now expired, and applications are no longer being accepted.