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Community Engagement Officer - Byron Bay

Employer: Verve Super
Work Type/s: Part Time
Classification/s: Administration, Women's Organisations & Services
Sector/s: Social Enterprise, Business/Private Sector
Location: Regional NSW

Job posted on: 30 April, 2019.
Applications close: No Deadline – please apply as soon as possible

About the Organisation

Verve Super is Australia’s first super fund by women, for women. Our mission is to build the financial power of women, to create wealth and the world we want. Verve Super is a purpose led start up, bringing ethical investment to women across Australia through superannuation.

We employ people who reflect the diversity of our members to ensure we can support their needs and build a community alongside them. We encourage people of Aboriginal and/or Torres Strait Islander background, migrants and people of the LGBTQ community to apply.

The Role

Join a flexible and purpose led team of women to build a financial services company serving women better. This position is a customer facing voice of Verve Super. The role is responsible for communicating with our members and potential members on a daily basis and completing administrative tasks to support the functioning of the organisation.

We are looking for someone aligned to the values of Verve who can represent the passion, care, love and trustworthiness of Verve.

Specific tasks include:

  • Inbound and outbound communication with members and potential members via phone, email, and mail,
  • Working with the Verve's customer relationship management system to respond to member queries.
  • Coordinating events for the Verve Academy, and supporting community awareness and digital engagement
  • Converting membership enquiries into new members by providing the necessary information to grow membership.
  • Following the rules and guidelines set by Verve to ensure member communications are compliant
  • Office administration, including: purchasing office equipment, managing inbound-outbound mail, and supporting the use of company communication and other technology.

Skills & Experience:

  • Strong organisational skills – this role will require someone who can work across multiple systems and functions, so a natural ability to be organised is a must!
  • Exceptional communication skills
  • Intermediate skills in Microsoft Office and preferably G Suite
  • Alignment with Verve’s mission and values
How to apply for this job

This job ad has now expired, and applications are no longer being accepted.