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Policy and Communications Officer - Lived Experience (Consumer)

Employer: Victorian Mental Illness Awareness Council
Work Type/s: Part Time
Classification/s: Mental Health & Counselling, Policy & Research
Sector/s: Not For Profit (NFP)
Location: Melbourne

Job posted on: 26 February, 2019.
Applications close: 17 March, 2019. (Expired)

  • This is a lived experience position for mental health consumers. Candidates must have lived experience of mental health problems or emotional distress, and of using public mental health services
  • Exciting opportunity to join VMIAC’s growing work to positively influence mental health policy and practice
  • Part-time 30.4 hours/week
  • One year contract, may be extended to a second year.

About the role

This role will work closely with VMIAC’s Policy and Communications Manager to support and promote the rights of mental health consumers in various ways, including:

  • The ongoing development of VMIAC’s policy and systemic advocacy work
  • The development of submissions and position papers
  • Responses to the Royal Commission into Mental Health
  • Effective use of communications tools including social media and VMIAC’s website
  • Participating in, and leading, a range of consumer-led projects

Mentoring and regular supervision will be provided.

Essential requirements include:

  1. A lived experience of mental health issues, and of using public mental health services
  2. Sound understanding of consumer experiences and perspectives, with a minimum of one years’ work in a consumer role
  3. Effective communication skills, with demonstrated relationship management and stakeholder engagement experience
  4. Excellent written communication skills, including the ability to draft and submit a variety of documents, policy papers and submissions
  5. A strong commitment to the protection of human rights and the fostering of equality
  6. An open-minded and inclusive attitude, including a willingness to work with diverse consumer perspectives
  7. Effective problem-solving and analytical skills
  8. Intermediate desktop formatting skills and competence in the Microsoft Office suite, in particular Microsoft Word
  9. Efficient and effective time management skills including a demonstrated ability to prioritise work under limited supervision to meet timelines
  10. A strong team player committed to achieving team outcomes
  11. A current Victorian driver’s licence, Police check and Working with Children check


VMIAC is the peak Victorian non-government organisation for people with lived experience of mental health or emotional issues. VMIAC engages in a number of activities, including information provision, peer support and self-help. VMIAC provides individual, group and systemic advocacy along with research and evaluation, education and training.

Our vision is a world where all mental health consumers stand proud, live a life with choices honoured, rights upheld, and these principles are embedded in all aspects of society.


  • Salary packaging
  • Supportive team environment
  • Flexible work arrangements
  • Career & development opportunities
  • A workplace where having a lived experience is not just an advantage, it’s the norm
How to apply for this job

This job ad has now expired, and applications are no longer being accepted.