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Social Impact Coordinator - Tanzania (voluntary)

Employer: The School of St Jude
Work Type/s: Contract, Volunteer
Classification/s: Policy & Research, International Aid & Development
Sector/s: Not For Profit (NFP)
Location: International

Job posted on: 16 April, 2019.
Applications close: 31 May, 2019. (Expired)

  • REF: TSOSJ/HR/CSD/01/19
  • Position: Social Impact Coordinator
  • Duty Station: Arusha, Tanzania

About Us

The School of St Jude is a 100% charity-funded education institution that provides free, high-quality primary and secondary scholarships to 1,800 of the poorest and brightest students in the Tanzanian region of Arusha.

About the role

We are looking to appoint a Social Impact Coordinator to develop and implement a longitudinal social impact study to assess the success of The School of St Jude in achieving its vision and mission and drive the growth and sustainability of the organisation. The ideal candidate will have a passion for community development and a strong interest in NGOs.

Key Responsibilities


  • Design a longitudinal social impact study to assess the success of The School of St Jude in achieving its vision and mission and drive the sustainable development of the organisation.
  • Develop the framework, methodology and tools for collecting, analysing, evaluating and presenting quantitative and qualitative data about St Jude’s social impact.
  • Identify social impact measurement initiatives for St Jude’s academic scholarship program and Beyond St Jude’s program.
  • Prepare proposals, plans, budgets, implementation and reporting schedules for social impact measurement initiatives.
  • Contribute to strategic and long-range goal planning by participating in workshops and meetings as directed by C&SD Manager.


As instructed by C&SD Manager:

  • Implement the longitudinal social impact study and coordinate the delivery of social impact measurement initiatives for St Jude’s academic scholarship program and Beyond St Jude’s program.
  • Build relationships with Academic and Business leaders, and department teams, to facilitate the collaborative implementation of social impact measurement initiatives.
  • Work collaboratively with the Community Relations team to develop and maintain close networks with community based stakeholders to facilitate the collection of data for social impact measurement initiatives.
  • Work collaboratively with the Strategic Development Coordinator to assist implementation of strategic initiatives to improve organisation performance.
  • Prepare a range of documents including proposals, business cases, analysis and business reports.
  • Source, record and analyse information and data for inclusion in Annual Reports, governance and marketing documents.
  • Work collaboratively with the Marketing team to develop compelling print and digital communications materials including reports, brochures, fact sheets, case studies, newsletter articles, social media posts, videos and podcasts to communicate the social impact of St Jude’s on students, families, staff, the wider community and country.
  • Attend and contribute to strategy and management team meetings and implement relevant actions.

Database and record-keeping

  • Liaise with Database Coordinator and Head of IT to develop and implement management and IT systems for ensuring consistent, high-quality data collection, management, analysis and reporting.
  • Ensure data entered into the CRM database and other data recording systems is accurate and up-to-date.
  • Maintain awareness of security procedures in regard to storing, recording and transferring data in accordance with St Jude’s privacy and child protection policies.

Monitoring and Review

  • Develop key performance metrics and evaluation methodologies for social impact measurement activities.
  • Work with various teams to integrate social impact metrics into team reporting and utilise results in proposals and communication materials.
  • Collate monthly progress and annual reports about social impact measurement initiatives for C&SD Manager.
  • Monitor budgets and report progress to C&SD Manager.
  • Monitor, review and update strategies, plans, processes and procedures as required, and at least annually in October.

Continuous Improvement

  • Keep updated with current social impact measurement trends that may positively influence operational improvements
  • Identify opportunities for strategic and operational improvements based on knowledge gained through measuring social impact.
  • In collaboration with managers implement agreed improvements.
  • Always look to develop new and innovative ideas to engage supporters and improve supporter engagement, retention and renewal.


  • Periodically suggest improvements to the departments’ procedures and submit to supervisor for approval.
  • Participate in House Checks as requested by Community Relations team.
  • Participate and support fellow staff in school mission related activities such as all School Celebration Days throughout the year.
  • Participate in student selection process, in particular working after hours on rest days and public holidays up to 20 Saturdays per annum.
  • Perform any other duties as assigned by Manager and Founder.

Qualifications, Skills and required experience

  • Demonstrated high level of conceptual, analytical and problem solving skills and proven ability to successfully apply them to social impact measurement.
  • Demonstrated high level written, verbal and visual communication skills including ability to create compelling communications materials and reports.
  • Demonstrated ability to work as part of a team to facilitate collaborative implementation of social impact measurement initiatives.
  • Demonstrated ability to manage competing priorities and meet critical deadlines to achieve KPIs and adhere to budgets.
  • Ability to plan, implement, monitor, report and drive continuous improvement of team activities and initiatives.
  • Ability to provide mentoring and training for colleagues.
  • Good computer skills (Microsoft Word, Excel, Outlook)
  • Bachelor or higher qualification in research analysis viewed favourably.

Other Attributes

  • Be flexible, open-minded, and tolerant and appreciate the complexities of working in a rapidly growing charity in a developing country.
  • Have a passion for our mission and a strong desire to make a positive difference performing a variety of tasks; from the mundane to the fun and interesting!
  • Work well independently and as part of a team of Tanzanian staff and international volunteers.
  • Have good emotional and physical health and the energy and drive to take on new challenges.


  • A Local Wage that will allow you to live comfortably in Arusha – a vibrant gateway to Tanzania’s world-famous national parks.
  • International Employees Benefits Package including: house benefit allowance and access to furnished on-campus accommodation (WiFi included); plus contract completion bonuses.
  • Mid-Morning Tea & Lunch (during working days)
  • Opportunities for Career Development.
  • Welcoming community of international and local employees.
  • Two weeks paid Christmas holiday in addition to the annual 28 days leave (prorated for contracts of less than 24 months).
How to apply for this job

This job ad has now expired, and applications are no longer being accepted.