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Service Development Officer - Mental Health

Employer: South Eastern Melbourne Primary Health Network
Work Type/s: Contract, Full Time
Classification/s: Health Promotion, Mental Health & Counselling, Project Management, Health Care & Allied Health
Sector/s: Not For Profit (NFP)
Location: Melbourne

Job posted on: 28 February, 2019.
Applications close: No Deadline – please apply as soon as possible

  • Projects / Health Sector
  • Are you passionate about improving Mental Health outcomes?
  • Do you have strong project management and stakeholder engagement skills?
  • Do you have an interest in developing and implementing innovative Mental Health models of care?

This exciting role has a focus on supporting the SEMPHN Mental Health Stepped Care model via the implementation and commissioning of mental health services in our region.

Job Details

  • 2 years maximum term positions available
  • Located in a modern office at Heatherton
  • Regular travel to other sites within the region


South Eastern Melbourne Primary Health Network (SEMPHN) has the key objectives of:

  • Increasing the efficiency and effectiveness of medical services for patients, particularly those at risk of poor health outcomes, and
  • Improving coordination of care to ensure patients receive the right care in the right place at the right time.

We achieve these objectives by working directly with general practitioners, other primary health care providers, secondary care providers and hospitals to ensure improved outcomes for patients.

The six key priorities of SEMPHN are mental health, Aboriginal and Torres Strait Islander health, population health, health workforce, eHealth and aged care.

SEMPHN stretches from St Kilda to Sorrento to Bunyip, including the major population hubs of Clayton, Dandenong, Moorabbin, Caulfield, Cranbourne, Frankston and Pakenham.

About the role

The successful candidate will be flexible and a confident self-starter, with excellent project management skills, an ability to engage with and build strong relationships with diverse stakeholders, and with experience/education in the Mental Health sector.

You will join a cohesive, supportive Service Development team. This role will focus on Mental Health and you will work closely with providers as new innovative approaches to delivering mental health services within our region are commissioned.

The Service Development Officer works with internal and external stakeholders to:

  • Support the implementation of all aspects of the Commissioning Framework - strategic purchasing, monitoring and evaluation of health and related services.
  • Collaboratively support the commissioning of health care services through phases of strategic and project planning;
  • Identify gaps in health services; and
  • Develop new models of care.

This role is

  • 2 years maximum term full time
  • Multiple positions available
  • Located in a modern office at Heatherton (Corporate Drive).
  • Involves some travel within the region

Qualifications, Skills and experience

To be successful in this fantastic opportunity you must have the following qualifications, skills and experience:

  • Relevant tertiary qualifications; or equivalent relevant experience in the Mental Health sector.
  • Established contract management and stakeholder relationship skills.
  • Demonstrated experience in health and community service programs.
  • Experience in working with a range of health care providers including General Practices, nurses, and Allied Health Providers and consumers.
  • Demonstrated experience working with project management frameworks.
  • Proven ability to identify innovative solutions and influence outcomes.
  • Strong analytical problem solving skills with the ability to analyse issues and provide advice upon which decisions can be based.
  • Demonstrated experience in influencing, negotiating and engaging positively with a diverse range of stakeholders to achieve improved outcomes.
  • Stakeholder relationship management skills to support effective systems change with improved health outcomes.
  • Strong Microsoft Office skills. 

Benefits of working with SEMPHN

  • Generous leave and salary packaging entitlements
  • Comprehensive Wellness Program including Employee Assistance Program
  • Ample car parking is available
How to apply for this job

This job ad has now expired, and applications are no longer being accepted.