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Quality Officer - Health Sector

Employer: South Eastern Melbourne Primary Health Network
Work Type/s: Contract, Full Time
Classification/s: Administration, Health Care & Allied Health, Project Management
Sector/s: Not For Profit (NFP)
Location: Melbourne

Job posted on: 20 December, 2018.
Applications close: 13 January, 2019. (Expired)

  • Exciting and dynamic 12 month maximum term full time position
  • Assist in driving organisational change and development
  • Located in a modern office at Heatherton

This critical roles focuses on Quality and Continuous improvement.


South Eastern Melbourne Primary Health Network (SEMPHN) has the key objectives of:

  • Increasing the efficiency and effectiveness of medical services for patients, particularly those at risk of poor health outcomes, and
  • Improving coordination of care to ensure patients receive the right care in the right place at the right time.

We achieve these objectives by working directly with general practitioners, other primary health care providers, secondary care providers and hospitals to ensure improved outcomes for patients.

About the Role

Working as part of a supportive team, you will work together to implement organisational change, follow direction, and be able to meet to tight timelines. This includes admin support such as preparing agendas, taking minutes and as well as any other admin tasks required to support the team.

In the Quality Officer role, you will need exception stakeholder management, negotiation and influencing skills to get things done. This roles requires experience in writing policies and procedures, mapping workflows, and project support.

Qualifications, Skills and Experience

If you have the following, then we'd love to hear from you:

  • Diploma of Business Administration would be highly regarded and/or extensive administration/ project officer support/ communication preferably within a healthcare
  • Experience working with information management systems (exposure to Dynamics 365 and sharepoint desirable)
  • High level stakeholder engagement skills
  • High aptitude/extensive experience authoring processes and procedures
  • Solutions focussed
  • Excellent time management skills
  • Project support experience
  • High level administrative skills that include excellent attention to detail and accuracy
  • Ability to work effectively in a team environment and autonomously
  • Good organisational skills and a pro-active approach to work tasks.
  • Intermediate to advanced Microsoft Office skills (including Word, Excel, PowerPoint and Outlook, as well as ompetence creating workflows using Gliffy, Visio or similar software).
  • Highly developed verbal and written communication skills.

Benefits of working with SEMPHN

  • Excellent benefits including salary packaging
  • Comprehensive Wellness Programme including Employee Assistance Program
  • Free staff car parking
How to apply for this job

This job ad has now expired, and applications are no longer being accepted.