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Provider Support Officer


Employer: South Eastern Melbourne Primary Health Network
Work Type/s: Full Time
Classification/s: Health Care & Allied Health, Health Promotion, Nursing
Sector/s: Not For Profit (NFP)
Location: Melbourne

Job posted on: 21 December, 2017.
Applications close: 31 January, 2018.

  • Engage with general practices, allied health services and local health networks
  • Work in a dynamic and driven team environment
  • Be part of exciting new initiatives

Build strong relationships with Primary Health providers to help them improve clinical practice, business capacity and patient outcomes.

South Eastern Melbourne PHN (SEMPHN) has the key objectives of:

  • Increasing the efficiency and effectiveness of medical services for patients, particularly those at risk of poor health outcomes, and
  • Improving coordination of care to ensure patients receive the right care in the right place at the right time.

Due to expansion and internal promotions, the Provider Support team has openings for new enthusiastic and knowledgeable people to actively participate in the development, support and evaluation of a wide range of SEMPHN Service initiatives. In this role you will:

  • Act as the SEMPHN’s front line staff; communicating PHN priorities to the primary health care workforce and facilitating change
  • Build strong relationships with General Practices and other providers of primary healthcare to support the facilitation of change in their plans
  • Actively help build the capacity, skills and knowledge of primary health care providers
  • Plan, coordinate, implement and support projects such as Health Literacy, Cancer Screening, Practice Coaching, Health Care Homes and Doctors in Secondary Schools
  • Support the development and implementation of commissioned activities.

Initially located in the heart of multi-cultural and vibrant Dandenong, the team will move to SEMPHN’s Heatherton office in 2018.

The successful candidate will have:

  • Tertiary qualifications in either nursing, health, social sciences and/or extensive relevant experience
  • A good knowledge of contemporary issues for general practices and the primary health sector
  • Proven ability to influence positive change to general practices and primary health care providers at the micro level
  • Project skills in Planning, implementation and monitoring and report writing skills.

Benefits of working with SEMPHN

  • Highest level salary packaging to maximise the tax free benefit.
  • Comprehensive Wellness Programme including Employee Assistance Program.
  • Generous leave entitlements.
How to apply for this job
  • To view the position description please visit our website http://www.semphn.org.au/ and click on Careers.
  • For further information please call Campbell Rule (Manager Provider Support) on 0433 13 13 42
  • Please email your application to recruitment@semphn.org.au using the subject line: Provider Support Officer application via EthicalJobs.
  • Applications close Wednesday 31 January 2018.

We thank you for your interest in the role and our organisation, however only those applicants shortlisted for interview purposes will be contacted.