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Junior Customer Service and Admin Assistant


Employer: Organic Trader Pty Ltd
Work Type/s: Full Time
Classification/s: Administration, Environment & Sustainability, FairTrade & Organic
Sector/s: Business/Private Sector
Location: Sydney

Job posted on: 18 April, 2019.
Applications close: No Deadline – please apply as soon as possible

  • This position is full time, Monday - Friday in our office in Rosebery, Sydney
  • Entry level role
  • Starting Salary $41,500

This is a great opportunity to work with a fantastic team, in a values based business, whilst learning about, trying and testing some of the best products in the market.

Job tasks and responsibilities

Duties include:

  • Being the first point of contact by answering inbound calls
  • Processing and invoicing orders and processing credit claims
  • Contacting customers about their orders
  • Liaising with, and supporting our on-road Sales Reps
  • Reply to customer and consumer queries via phone and email
  • Data entry
  • Filing
  • Other Ad hoc duties as required

Skills and experience

The ideal candidate with have the following attributes:

  • Exceptional customer service skills
  • Ability to take initiative
  • Computer literate and have sound knowledge of Microsoft Word and Excel
  • Proven abilities to work as part of a team
  • A warm and positive attitude
  • Willingness to learn new IT software
  • Experience in a similar role is favourable but not essential
  • A completed degree or course through 3rd level education is favourable but not essential
How to apply for this job

If you are interested, please email me a paragraph on why organic food is important to you and your CV to work@organictrader.com.au, using the subject line: J418 Customer Service and Admin application via EthicalJobs.

There is no closing date for applications however, we are looking for someone who can start immediately or within the next couple of weeks.

You must have the right to live and work within Australia and preferably be an Australian resident or have a long-term visa with full working rights.

Meabh O’Donnell
Customer Service Manager