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Case Manager - Strong Mob & NDIS Program - Hope Vale & Wujal Wujal

Employer: Life Without Barriers
Work Type/s: Full Time
Classification/s: Disability Services, Indigenous, Social Work
Sector/s: Not For Profit (NFP)
Location: Regional QLD

Job posted on: 15 May, 2019.
Applications close: 15 May, 2019. (Expired)

About the Organisation

Life Without Barriers is a leading social purpose, not for profit organisation of 5,600 employees working in more than 440 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers.

We want to employ people who reflect the diversity of our clients to ensure we can support each participant’s individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

Life Without Barriers supports the Royal Commission into violence, abuse, neglect and exploitation of people with disability. We believe people with disability need to be heard and for these experiences to influence how support services like ours are delivered. View our statement here (

About the role

The role is based between the 2 Aboriginal Communities of Hope Vale & Wujal Wujal, this is a challenging and rewarding opportunity for you to make a positive change in the lives of people accessing our mental health and disability services in these communities. You will be responsible for working in partnership with people accessing our program which aims to maximise their social and emotional wellbeing. You will coordinate and facilitate one on one support as well as group support that meets their individual goals and maintaining connection to their culture through these activities.

Key Responsibilities

  • Assessment and planning to meet participants individual goals
  • Coordinate, manage, support and supervise frontline workers
  • Demonstrate leadership and peer support to assist teams to achieve positive outcomes with clients
  • Liaise and communicate effectively and efficiently with internal and external stakeholders
  • Demonstrate the ability to deliver positive outcomes in an evolving environment
  • Model appropriate conflict resolution and positive behaviour management skills
  • Possess skills in time management and prioritising work loads

Skills & Experience

  • Demonstrated understanding of issues impacting on Aboriginal and Torres Strait Islander people and an ability to communicate sensitively and effectively
  • Demonstrated knowledge and understanding of Aboriginal and Torres Strait Islander cultures, traditions and beliefs and experience with incorporating these cultures into work practices and activities
  • Demonstrated understanding of recovery orientated practice for people experiencing mental health difficulties or social and emotional challenges
  • Demonstrated understanding and knowledge of National Disability Insurance Scheme (NDIS)
  • Experience within casework, including developing quality case plans or individual plans
  • Experience in leading and supervising a small team
  • Experience working with individuals, families or groups from a culturally appropriate perspective
  • High level communication, influencing, liaison, negotiation and mediation skills
  • Current unrestricted driver licence

Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check (where relevant to the role).


  • Competitive base salary and excellent NFP tax benefits
  • Permanent Full Time Position, monthly RDO and Tool of Trade Vehicle
  • Make a difference in the lives of our participants

How to apply for this job

This job ad has now expired, and applications are no longer being accepted.