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Operations Manager

Employer: The Bower Reuse & Repair Centre Cooperative Ltd
Work Type/s: Full Time
Classification/s: Environment & Sustainability, Retail & Hospitality, Management, Operations & Risk Management, Recycling & Waste Management, Co-ops & Credit Unions
Sector/s: Not For Profit (NFP)
Location: Sydney

Job posted on: 15 May, 2017.
Applications close: 31 May, 2017.

Position Summary

The Bower is a not-for-profit environmental Charity & Cooperative that assists the community by diverting waste from landfill through workshops, second hand shops & Collection and Rehoming Service agreements with 21 Councils. 

As Operations Manager you will manage and/or supervise all administrative, human resources and financial functions of the organisation. Furthermore you will work closely together with the general manager on new projects ensuring the organisation’s efficiency. This will suit an experienced operations manager with financial administration skills.

Key Accountabilities

  • Managing the financial function including producing financial reports, auditing, wages, lodging BAS and financial management of projects. Liaise with external accountant. 
  • General office management, administration and human resource and WH&S issues including preparing rosters and maintaining a suitable level of staffing at all times, monitoring attendance and work hours, including volunteers.
  • Competency in a range of software programs including filemaker or similar, accounting (MYOB) and Excel. 
  • Highly analytical so as to provide appropriate input to business direction and other issues with knowledge in the community sector NFP. Understanding of sustainability/recycling sector. 
  • Ability to adapt, learn new skills and take on responsibility in a short space of time in order to meet the growing needs of the organisation.  

 Required tasks include:

 Responsible for financial management and reporting

  • Prepare and analyse Monthly P & L
  • Prepare Quarterly BAS statutory accounts and annual statutory returns
  • Payments of suppliers and issuing sales invoices
  • Fortnightly Payroll and related administration incl. PAYG
  • Bank and credit card reconciliations
  • Daily takings program, cash handling and banking
  • Consignments and stock taking
  • Customer disputes, refunds and store vouchers
  • Liaison with auditor and accountant

 Responsible for in house administration

  • Responsible for office administration and filing system
  • Supplier relationship management including insurances and stationary
  • Coordinate Corrective Service Order and Work for the Dole administration
  • Manage sales staff and volunteers rostering
  • Maintenance of Membership database

Manage workshop program logistics and administration

  • Produce workshop calendar
  • Manage workshop facilitators
  • Issue quotes and invoices for workshops
  • Prepare promotion material for each workshop

Essential Skills:

  • Administrative and organisational skills
  • Financial administration skills incl. MYOB, BAS, PAYG
  • Processing payments and Payroll sheets
  • Experience in planning and coordination of projects
  • Ability to negotiate with a diverse group of suppliers, partners and customers
  • General knowledge of HR and WH&S best practice
  • An ability to take minutes and write reports
  • Computer literacy including Filemaker Pro or similar databases, Excell
  • An ability to complete projects thoroughly and on time
  • Ability to work unsupervised including prioritise and manage multiple tasks
  • Good problem solving and lateral thinking

Preferred Skills & Values:

  • Experience in retail sector and maintaining stock control records
  • Knowledge of waste industry
  • Knowledge of vintage and 2nd hand sector

What The Bower Provides:

  • Full Time contract, subject to 3 month review
  • $60,000 + Super + 17.5% Annual leave loading
  • 20% staff discount on purchases of stock (excluding consignment
  • Access to Bower workshop & tools (pending completion of competency appraisal)
  • Comprehensive Work Health & Safety policy to ensure safe working conditions
  • Comprehensive Policy & Procedures database
How to apply for this job

Please respond to each of the above Essential and Preferred criteria - considering your skills, knowledge and past experience if relevant.

We will also need your CV to complete your application.

Please submit a written application addressing each of the selection criteria as separate points. In your application, please include your contact details, a current resumé, and the names and phone numbers of two referees.

Applications must be sent as soon as possible but before midnight 31 May 2017 by email to, using the subject line: Operations Manager application via EthicalJobs.

For more information contact Co-operative manager, Guido Verbist, via email or via phone 02 9568 6280 or 0459 999 110.

Supporting materials  Operations Manager.pdf