Document Actions

Settlement Worker

Employer: Brotherhood of St Laurence
Work Type/s: Contract, Part Time
Classification/s: Legal & Human Rights, Multiculturalism & Diversity, Social Work
Sector/s: Not For Profit (NFP)
Location: Melbourne

Job posted on: 28 November, 2018.
Applications close: 07 December, 2018. (Expired)

Summary of program and its objectives:

The Multicultural Communities Team (MCT) has been at the forefront of the migrant rights movement in Australia for over sixty years, since 1956. It pioneered the delivery of services to migrant communities and continues to strengthen the capacity and infrastructure of these communities, enabling them to be active participants in advocacy and service development. This work also builds bridges into mainstream services and opportunities. As a leading part of BSL's Refugees, Immigration & Multiculturalism (RIM) transition area, the MCT works to:

  • Strengthen families, communities and their organisations (through complex casework, community development and organisational support for new and emerging communities)
  • Shape responsive service provision (through service development, advice, information, special projects across a range of sectors)
  • Influence public opinion and public policy (through advocacy, policy analysis, advice to government and community education)
  • Learn, through its relationships with recently arrived communities, to act as a centre of knowledge and experience (through information, consultation and advice, documentation, action research and publications).

Main responsibilities of the role:

The Settlement Worker will provide settlement support for the Community Support Program (CSP). This will include managing the intake systems for program participants as well as CSP applicant integration planning, settlement visits and assessments, Northern Buddy mentor matching and follow-up support.

To meet the selection criteria, candidates will require:

  • Practical experience in working with newly arrived families and individuals who have had refugee experience
  • Knowledge of relevant external services and referral pathways for refugee friendly services
  • Well-developed interpersonal and communication skills, including the ability to deal with a broad range of people at all levels and to provide accurate information
  • A professional manner with a high customer service focus
  • Willingness to learn about the services offered by the BSL in order to impart the most accurate and up-to-date information to clients
  • Good advocacy skills and practical experience on working with external stake holders who provide services to newly arrived families and individuals with refugee experience
  • A background in not for profit would be highly regarded
  • Proficiency in MS Office programs, including Word and Outlook
  • Strong organisational and planning skills, including the ability to manage time effectively, set priorities, and adapt to changing situations
  • Self-motivation, with the ability to work independently and contribute effectively within a team environment
  • understanding of and empathy with the values and ideals of the Brotherhood.

This is a part time, 12 month maximum term position working 22.8 hours per week.

Salary will be in the range of $67,286.36 - $73,746.76 pro rata per annum, based on skills and experience plus superannuation. Attractive salary packaging provisions are available to increase take home pay.

A copy of the position description and screening questionnaire can be downloaded at For further information about the role phone Meredith Budge on 9422 5650.

As part of the Brotherhood’s recruitment and selection process, applicants will be required to undergo pre-employment checks as required, applicants will be subject to, but not limited to, the following checks: National (and International if applicable) Police Check, Victorian Employee Working with Children Check, Right to Work in Australia, Disability Worker Exclusion Scheme Check and current professional registration.

How to apply for this job

This job ad has now expired, and applications are no longer being accepted.