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Arrivals Bilingual Support Worker

Employer: Australian Red Cross
Work Type/s: Casual
Classification/s: Legal & Human Rights, Multiculturalism & Diversity
Sector/s: Not For Profit (NFP)
Location: Perth

Job posted on: 11 January, 2019.
Applications close: No Deadline – please apply as soon as possible

  • Casual role
  • Based in East Perth
  • Please specify your language at the top of your application

Who are we

Australian Red Cross is part of the world’s largest humanitarian organisation. Our aim is to improve the lives of the most vulnerable people in Australia and across our region.

About the role

This position is responsible for welcoming clients at the airport and escorting them safely to their short term accommodation, usually outside ordinary working hours.

The role will liaise with Property Subcontractors so that they have good knowledge of client’s needs and take initial action if it becomes evident that tenancy problems of some sort exist for a client.

Additionally, you will liaise with Case Managers on matters affecting clients during their arrival and immediate settlement to accommodation.  

What you will bring:

  • Highly developed communication and interpersonal skills.
  • Demonstrated cultural competence and the ability to work with people from diverse backgrounds.
  • Fluency in either Arabic, Tigrinya, Oromo, Swahili, Burmese, Chin or Karen S’Gaw is essential for this role.
  • Solid understanding of the refugee and asylum seeker sector and service needs of relevant clients.
  • Demonstrated experience in community services and clients from cultural and linguistically diverse backgrounds.
  • Significant experience dealing with private rental sector and community housing sector.


Be part of one of the largest humanitarian organisations and know that the work that you do will help improve outcomes for vulnerable people. Red Cross offers generous salary packaging benefits and flexible working arrangements.

Position Description: Download File PD - Arrivals Bilingual Support Worker.pdf

How to apply for this job

This job ad has now expired, and applications are no longer being accepted.