• Full Time/Part Time
• Week Day and Weekend Work
• Not offering Visa Sponsorship

About Us

Shepparton Villages (SRV) is more than a place, it’s a community. A leading provider of retirement living and aged care services, with three sites across the Greater Shepparton area, our mission is to provide our residents with a safe, supportive and welcoming environment where they can enjoy their retirement years to the fullest.

We are committed to promoting the health and wellbeing of our residents and employees and strive to create a positive and inclusive workplace culture. As an organisation, we value diversity, respect, and collaboration, and are proud to be an equal opportunity employer. By joining our team, you will have the opportunity to make a meaningful difference in the lives of our residents and contribute to the success of Shepparton Villages.

About the Role

Full Time or Part Time positions across the week including weekend work.

This position is often the first point of contact for residents, families and visitors. The receptionist must be able to work under pressure at times, handle a wide variety of activities including confidential matters with discretion.

Key Selection Criteria

This must be addressed in a cover letter to be considered:

• Exceptional customer service skills;
• A very high level of verbal, written and interpersonal communication skills including active listening.
• Intermediate level MS Office skills (Outlook, Word, Excel)
• The ability to learn new IT systems
• Excellent team working skills
• The ability to work autonomously
• Flexible - with approach and work locations/hours
• The ability to remain calm and problem-solve low to medium level of complexity issues and know when it is appropriate to escalate

Benefits & Culture

We value our team and the wonderful work they do. Our staff members enjoy a range of benefits such as:

• Salary packaging ($15,900) as a not for profit organisation to maximize take-home pay.
• Professional development opportunities.
• A collaborative and supportive workplace culture.

How to Apply:

If you would like to join the wonderful team at Shepparton Villages, please submit your application via the Apply Now link.

Visit our website: www.sheppvillages.com.au/join-the-team.

To be considered, all applicants must address the key selection criteria in a cover letter and submit a current resume to include two referees, prior to the closing date.

Note, referees will only be contacted for preferred candidates.

If you require further information about this role or obtain a position description, please contact People & Culture on 03 5832 0800.
All appointments are subject to a NDIS Worker Screening Check, and evidence of COVID-19 vaccinations prior to employment and periodically during employment.

Please note: applications will be reviewed regularly and a candidate may be appointed prior to the closing date. Early applications are encouraged.

Choice – Respect – Care – Passion - Teamwork