[Part-time role] We are seeking a dynamic part-time Sydney-based General Manager (0.7 Full-Time-Equivalent) to lead our team and grow the business. We are after someone who can bring fresh energy, insight and drive to a small established team, balancing commercial value with social good.

Main Responsibilities:

• Develop high quality business strategies and plans with the input of the Board, ensuring their alignment with short-term and long-term objectives.
• Lead, manage and motivate employees and guides to advance business objectives, employee engagement and develop a high performing team.
• Build and maintain an active network of current and potential partners (grant givers, sponsors, collaborators, competitors, resellers)
• Build trusted relations with key partners and stakeholders and act as a point of contact for important stakeholders.
• Oversee all operations and business activities to ensure they produce the desired results and are consistent with the overall strategy and mission.
• Monitor financial and performance reports to devise solutions or improvements.
• Analyse problematic situations and occurrences and provide solutions to ensure company survival and growth.
• Maintain a deep knowledge of the markets and industry of the company.
• Enforce adherence to legal guidelines and in-house policies to maintain the company’s legality and business ethics.
• Act as the organisation’s spokesperson for media interviews and at industry and community events.
• Ensure a discrimination free environment is provided and that the Equal Opportunity legislation is fully complied with.

About Taste

Taste Cultural Food Tours is a charity and social enterprise which celebrates a diverse Australia. All profits are invested in training and employment programs for new refugees, migrants and young people. Our tours are designed to build understanding across cultures using food. All our tours are hosted by locals, trained by the Taste program, who are ‘in the know’ and who will show you the best places to eat and shop – those local hidden gems. We support independent family run businesses in locations such as Merrylands, Bankstown, Liverpool and Cabramatta.

Taste Cultural Food Tours Inc. (aka TASTE or Taste Tours) was incorporated in March 2015 and commenced operating tours run by locals in July 2015, continuing the Benevolent Society (TBS) project, Taste Food Tours. In year two (FY16/17), charitable and public benevolent institution status was secured as a training and employment agency supporting people experiencing disadvantage, especially new migrants, refugees, and young people. Since then, the business focus has been on building a self-sustaining organisation through the development of tours and activities for new audiences, including schools, locals, domestic visitors, and international tourists.

TASTE has received Certificates of Excellence from Tripadvisor from 2016-2023 and is currently ranked highly in a number of (Sydney) categories.

The organisation employs 3 part-time head office staff (excluding the GM) and approximately 10 tour guides at any given time. We run 8 different recurring tours and special occasion tours such as the Ramadan night markets in Lakemba. We also support more than 90 local businesses, including restaurants, cafes, bakeries, supermarkets, and clothing/artisan shops.

Selection Criteria

1. Academic qualification – business degree or diploma (preferred).
2. Industry and market knowledge – NFP sector, tourism industry, networks.
3. Track record as manager - in driving business growth, business performance, and steering a company.
4. Lead employees and drive results.
5. Achievements – revenues, profitability, expansion.
6. Match with core company culture and values.
7. Australian citizen or permanent resident.

To apply:

If you are a dedicated professional with a passion and desire to contribute to a dynamic team that supports refugees, migrants, youth, and local communities, we would love to hear from you. Please click 'Apply Now' below and submit your resume and cover letter detailing your relevant experience and qualifications.

Additional Details:

This is a part-time work from home position in Sydney during standard business hours.

Due to our clients and suppliers being Sydney-based, the position requires regular meetings (sometimes with little notice), so therefore we require someone Sydney-based to engage, attract and retain suppliers, clients and the public in person.

This is a 0.7 FTE role. Salary of $60K p.a. + super.

Website: www.tastetours.com.au

Facebook & Instagram: @tastefoodtours