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Brokerage Administration Worker

Domestic Violence Action Centre

ABOUT DVAC

Vision

We reduce the prevalence and impact of gender-based violence in our communities.

Mission

  • We provide services that support survivors on their journey for safety and healing from sexual, domestic, and family abuse.
  • We are leaders of service excellence.
  • We advocate for lasting change and accountability.

Values

Our values are the pillars of the Domestic Violence Action Centre, and they guide our actions:

  • Community, Accountability, & Resilience.

WHO ARE WE

DVAC has a long history of providing high quality services to women, children/young people and individuals who have experienced domestic, family, and sexual violence in the Ipswich, Toowoomba, and surrounding regions. DVAC works from a feminist perspective. We have a gender analysis of domestic, family, and sexual violence that understands that domestic, family, and sexual violence is a result of systemic power imbalances and inequalities. We acknowledge the many barriers that exist for women and their families as they seek safety and support, and that women from diverse backgrounds can face particular and unique barriers. We are strong advocates for change on all levels. We actively stand against all forms of oppression (including racism, sexism, ableism, homophobia, and multiple other forms of oppression) and believe in the right of justice, equality, and fairness for all.

ABOUT THE ROLE

As a Brokerage Administration Worker, your main responsibility will be to maintain the DVAC brokerage record systems and provide administration support. This includes entering and updating data, generating reports, and collaborating with internal and external stakeholders.

You will be accountable to the Business Services Team Leader, CEO, and Board, ensuring transparency in all decisions and actions. Additionally, you will work closely with the staff team and service consumers. We provide comprehensive training and support for this role, along with a competitive salary. Join us and make a positive impact on the lives of those affected by domestic and family violence. 

QUALIFICATIONS, SKILLS & REQUIREMENTS

  • Previous experience in Administration
  • A strong understanding in use of Microsoft Office (e.g. Excel, Word, PowerPoint), as well as experience in word processing, data entry and database management
  • Attention to detail
  • Highly developed clerical skills
  • Highly developed skills in undertaking administrative duties in a sensitive and confidential manner
  • Experience in minor financial matters
  • Well-developed interpersonal and communication skills
  • Current driver’s licence desirable
  • Current Blue Card
  • All DVAC staff are required to complete a National Police Check upon successful offer of position.
  • Ability to work within the philosophy, objectives and policies of the organisation including: Working within a feminist framework, Working as a member of the staff team & Utilising consultative and collaborative processes   

BENEFITS & PERKS

  • Competitive remuneration package reflecting dedication and expertise.
  • Access to professional development opportunities and supervision.
  • Comprehensive employee assistance program for personal and professional support.
  • Salary sacrifice packaging options available.
  • Opportunity to join a cohesive team dedicated to championing feminist principles.

Note: DVAC is an equal opportunity employer and does not discriminate on the basis of race, gender, age, or disability. We thank all applicants for their interest, but only shortlisted candidates will be contacted for an interview.

PLEASE NO AGENCY ENQUIRIES.

A position description is attached.

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