Role:

We are looking for an Operations Officer to play a critical role engaging with staff across ACCR to ensure the efficient delivery of our strategy.

You might have a background in administrative, operations or project management roles, or have otherwise demonstrated the required skills - either way, you see this role as an important part of your career.

The position will sit within our Operations Team, reporting to our Operations Manager.

You’ll love this job if:

• You love being organised and find it easy to pay attention to the details, and think ahead to the next step in coordination.
• You cope well with change and quickly rearrange all the pieces to ensure things stay on track.
• You can turn your hand to a broad range of administrative and logistical tasks - whatever comes your way, whether expected or not, you are onto it.
• You are energised by a smart team working at pace and across jurisdictions, and are always looking for something more to pick up when you have a spare moment.
• You run towards technology when it helps you to work smarter - you pick up those extra tricks about how to use databases and software to full advantage.
• You get a buzz out of supporting a team pursuing a mission you’re passionate about.

Responsibilities

This role will provide general operational support as needed across ACCR. Examples of the types of tasks that are likely to form part of each role are:

• Overseeing staff travel including liaising with travel agency, communicating and ensuring adherence to travel policies and procedures, assisting with bookings and management of travel allowances as needed.
• Office management; coordinating office space, setting up and overseeing the logistics of booking meeting rooms, making meeting arrangements and ensuring offices are equipped and meet OHS standards.
• Facilitating effective communication across the organisation by coordinating the agenda and participation at staff meetings and assisting to organise and manage the logistics at staff gatherings.
• Supporting Human Resources management including advertising new positions, updating recruitment platform.
• Manage the documentation of our External contracts register, tracking key dates of contracts and ensuring data is saved and up to date.
• Supporting staff engagement and the development of a positive workplace culture e.g. organising social activities, birthday cards.
• Preparing documentation and managing logistics for other ad hoc admin e.g. taking meeting notes, helping to maintain systems and data integrity, webinar set up.
• Working with Operations colleagues to take full advance of ACCR’s tools and systems within the Operations and Finance team.

Criteria

You may not have done this type of role before, yet we are looking for someone with relevant experience, including the following:

• Experience in an administrative, operations or project management capacity.
• The ability to learn quickly and accurately follow process.
• An aptitude for using technology across a range of tools, with experience of the following tools an advantage: Microsoft and/or Google suite of applications, a CRM such as Salesforce, online conferencing platforms such as Zoom, events software such as Eventbrite, and workflow tools such as ClickUp.
• Exceptional attention to detail, planning, organisational and project execution skills.
• Professional written English communication skills.
• Great interpersonal skills and ability to thrive in a dynamic, experienced and passionate team environment.
• Proactivity and agility to manage competing priorities in a fast-paced, growing workplace.
• The ability to work within a dispersed virtual team, including joining quarterly in person team time and occasional evening calls with colleagues in different time zones.
• Integrity in managing confidential data.
• A strong affinity for ACCR’s mission addressing climate change, and our values including valuing diversity.

A position description is attached.

If you don’t meet every point above, please still apply if you can see your skills well used in this role.

Accountable to: Operations Manager

Key Relationships: Operations and Finance team

Background:

ACCR is a non-profit shareholder advocacy and research organisation founded in 2012. We use shareholder strategy to enable investors to escalate engagements with heavy-emitting companies in their portfolios, and provide research and analysis for institutional capital seeking long term value in a zero-emissions economy. Thanks to a heightened awareness of the importance of our work, and the urgency to act on climate change, we are growing rapidly. More information about our latest work can be found in our FY23 Annual Review. In 2023, ACCR won ESG engagement initiative of the year - Asia at Environmental Finance’s Sustainable Investment Awards.

ACCR has a dynamic team of over 30 driven and experienced staff, mostly based in Australia, working globally. Our growing team has a wide range of relevant expertise - climate science, communications, engineering, law, equities analysis, finance, investor relations, IT and more. Due to our high levels of staff satisfaction and engagement, ACCR won one of Voice Project’s Best Workplace Awards for 2021.

What we offer:

• We enjoy flexible work hours and supportive home-based working for those who want it.
• Personal leave is double the statutory requirement, plus additional paid leave from Christmas to New Year. Option to purchase additional leave.
• We value peer learning and each of us has a professional development budget.
• Our Employee Assistance Program also includes our employees’ households.
• ACCR offices are accessible and further detail can be provided.

Application Guidelines

We use Applied as our recruitment platform, helping us reduce the risk of unconscious bias in our hiring process.

We will ask you to answer 3 questions designed to test your ability to do the job. Please give it your best effort, your scores on these questions will be the primary consideration in whether you are invited for an interview. To avoid bias, we do not look at CVs until later in the process.

Once started, you can save and return to your application before submitting. For example;

• Give an example of where you have worked in a context where plans or tasks change unexpectedly and you have needed to adjust your work accordingly. What strategies did you use in that context? Why are you interested in a role that will involve unexpected tasks and adjusting your work? [Word count is 250 words]

Please note, for this role, ACCR is only able to employ those who have the pre-existing legal right to work in Australia.

We value diversity, equity and inclusion in our workplace. ACCR encourages applications from Aboriginal and Torres Strait Islander people and people of all cultures, abilities, sex and genders.

ACCR is committed to improving accessibility to enable the full participation of a diverse workforce. If there are any alterations to this recruitment process that would assist you in applying, please let us know.